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EMS Improvement Coordinator

Company: 4S
Location: San Diego
Posted on: September 18, 2023

Job Description:

Support the Department of Homeland Security (DHS) Customs and Border Protection's (CBP) by assessing current processes and procedures, identifying gaps, developing improvements, and standardizing emergency preparation and response efforts across all CBP areas. Key Responsibilities:

  • Develop and maintain a system for collecting and analyzing data on Emergency Medical Service (EMS) situations to measure and improve the effectiveness at stations across the country. (i.e., collect response times, patient outcomes, and etc. other useful information to improve the quality of CBP's EMS system.)
  • Develop protocols and procedures to standardize emergency medical services and facilitate implementation across all CBP Sectors. (Including guidelines for triage, patient assessment, treatment, and transport.)
  • Ensure that CBP personnel across the country receive consistent and ongoing training based on the latest research and best practices.
  • Establish a system for monitoring and evaluating the quality of emergency medical services provided at Border Patrol Stations include regular reviews of patient outcomes, feedback from patients and families, and evaluation of CBP personnel performance in emergency situations.
  • Develop and maintain a comprehensive database of CBP EMS resources, including personnel, equipment, and supplies.
  • Ensure that EMS personnel have access to the latest equipment and technology, such as defibrillators, ventilators, and monitoring devices..
  • Develop and maintain standard operating procedures for EMS operations.
  • Provide training to EMS personnel on new procedures and technologies.
  • Participate in emergency response exercises to evaluate the effectiveness of the EMS system.
  • Provide regular reports on EMS operations to DHS leadership.
  • Other duties as assigned. Qualifications:
    • Bachelor's degree in a related field, such as emergency management, public health, or healthcare administration.
    • At least three years of experience in EMS/EMT operations or analysis.
    • Strong analytical skills with experience in data analysis and reporting.
    • Experience working collaboratively with stakeholders from various agencies.
    • Excellent written and verbal communication skills.
    • Ability to work independently and manage multiple projects simultaneously.
    • Strong attention to detail and ability to maintain accurate records.
    • Proficient in Microsoft Office applications, particularly Excel, Word, and Visio.
    • Prior military medical experience and/or Customs and Border Protection experience preferred.

Keywords: 4S, San Diego , EMS Improvement Coordinator, Other , San Diego, California

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