Loss Mitigation Coordinator I

Company: Guild Mortgage Company
Location: San Diego
Posted on: November 19, 2023

Job Description:

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following page:Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position SummaryThe Loss Mitigation Coordinator I will perform numerous tasks related to administrative functions, such as copying, filing, faxing, mailing and scheduling meetings. Support department by providing customer service, inbound/outbound calls, ordering supplies.Essential Functions

• Provide assistance to loss mitigation department as needed.
• Perform general clerical duties and office support: photocopying, filing, and faxing.
• Enter and upload documents to internal system FHA/VA websites to obtain review and approval for loan modifications.
• Work with Home Retention Analysts to prepare Trial Payment Plans (TPP'S)
• Overnight orders and track trial payment plans for all workouts.
• Track and receipt of signed Trial Payment Plan and explain Trial terms to borrowers.
• Assist with mailing Loan Modification Agreements.
• Track Signed loan Modification Agreements.
• Ordering f/c fees and following up until received.
• Assist with permanent Loss Mitigation documentation on I5.
• Mail copy of fully executed Loan Modification agreement to borrower.
• Maintain office supplies inventory and placing orders when needed.
• Create loss mitigation folder for analyst/order credit report.
• Demonstrate patience and professionalism when interacting with consumers via phone, email, or letter.
• Communicate effectively with individuals/teams to ensure high quality and timely response and resolution to issues.
• Assist with internal and external audit requests.Qualifications
  • High school diploma or equivalent required; along with at least one year experience providing general administrative support in a back office financial services environment, preferably in mortgage lending processing.
  • Two or more years total work experience in loss mitigation required, preferably with FHA and VHA loans.
  • Strong interpersonal and problem-solving skills.
  • Highly organized and detail oriented; ability to work in a fast-paced.
  • Basic math skills required.
  • Proficient with data entry, Microsoft Word, Excel and Outlook.
  • Perform basic internet searches.
  • Familiarity with document retention software; Blitzdoc preferred.
  • 10-key by touch strongly preferred.Supervision
    • Intermittent supervision required, depending on experience level.
    • Apply sound judgment in execution of core job responsibilities.
    • Travel: 0%.RequirementsPhysical: Work is primarily sedentary; occasionally walks and/or stands.Manual Dexterity: Frequent use of computer keyboard and mouse.Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media. Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match. Guild Mortgage Company is an Equal Opportunity Employer. Targeted Salary Range: $16.50/hr to $20.87/hr -Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant's geographical location.
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Keywords: Guild Mortgage Company, San Diego , Loss Mitigation Coordinator I, Other , San Diego, California