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Loss Mitigation Coordinator I

Company: Guild Mortgage Company
Location: San Diego
Posted on: November 19, 2023

Job Description:

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following page:Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position SummaryThe Loss Mitigation Coordinator I will perform numerous tasks related to administrative functions, such as copying, filing, faxing, mailing and scheduling meetings. Support department by providing customer service, inbound/outbound calls, ordering supplies.Essential Functions

  • Provide assistance to loss mitigation department as needed.
  • Perform general clerical duties and office support: photocopying, filing, and faxing.
  • Enter and upload documents to internal system FHA/VA websites to obtain review and approval for loan modifications.
  • Work with Home Retention Analysts to prepare Trial Payment Plans (TPP'S)
  • Overnight orders and track trial payment plans for all workouts.
  • Track and receipt of signed Trial Payment Plan and explain Trial terms to borrowers.
  • Assist with mailing Loan Modification Agreements.
  • Track Signed loan Modification Agreements.
  • Ordering f/c fees and following up until received.
  • Assist with permanent Loss Mitigation documentation on I5.
  • Mail copy of fully executed Loan Modification agreement to borrower.
  • Maintain office supplies inventory and placing orders when needed.
  • Create loss mitigation folder for analyst/order credit report.
  • Demonstrate patience and professionalism when interacting with consumers via phone, email, or letter.
  • Communicate effectively with individuals/teams to ensure high quality and timely response and resolution to issues.
  • Assist with internal and external audit requests.Qualifications
    • High school diploma or equivalent required; along with at least one year experience providing general administrative support in a back office financial services environment, preferably in mortgage lending processing.
    • Two or more years total work experience in loss mitigation required, preferably with FHA and VHA loans.
    • Strong interpersonal and problem-solving skills.
    • Highly organized and detail oriented; ability to work in a fast-paced.
    • Basic math skills required.
    • Proficient with data entry, Microsoft Word, Excel and Outlook.
    • Perform basic internet searches.
    • Familiarity with document retention software; Blitzdoc preferred.
    • 10-key by touch strongly preferred.Supervision
      • Intermittent supervision required, depending on experience level.
      • Apply sound judgment in execution of core job responsibilities.
      • Travel: 0%.RequirementsPhysical: Work is primarily sedentary; occasionally walks and/or stands.Manual Dexterity: Frequent use of computer keyboard and mouse.Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media. Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match. Guild Mortgage Company is an Equal Opportunity Employer. Targeted Salary Range: $16.50/hr to $20.87/hr -Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant's geographical location.

Keywords: Guild Mortgage Company, San Diego , Loss Mitigation Coordinator I, Other , San Diego, California

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