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AM Room Service Server

Company: Marriott San Diego Gaslamp
Location: San Diego
Posted on: February 10, 2024

Job Description:

Marriott San Diego Gaslamp is seeking an experienced server to join their team!

This position pays $16.85 per hour.

Candidates must have open flexibility to work from 5:30am to 2pm and must be available to work weekends and holidays.


-Free Parking at the hotel during scheduled shifts ($200 value)
-Sick Pay and Holiday Pay (while working holiday)
-Room Discounts with any Marriott Brand Hotel (31 different brand globally)
-Additional Room Discounts for select hotels within portfolio
-Slip resistant shoes provided
-401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica)

-Provide welcoming phone greeting and follow established guidelines for taking guest orders
-Convey menu information over the phone and give accurate estimate of delivery time
-Answer all questions about cooking methods, menu items, specials, and prices of all items
-Make food and beverage recommendations and apply suggestive selling techniques as appropriate
-Follow Marriott and Stanford Hotel standards for announcing self at the room, entering the guest room, and presenting the order and check
-Set-up and deliver all food and beverage orders; conduct periodic floor sweeps throughout shift to retrieve trays and maintain sanitation guidelines
-Perform all cash handling and room charge procedures in accordance with Marriott and Stanford Hotel policies
-Respond to customer needs, issues, comments, and problems to ensure a quality experience and enhance future sales; report all issues to shift supervisor
-Clean and restock service items and complete all shift side-work as assigned
-Set-up, deliver and retrieve amenities
-Service banquet rooms with BEO orders as needed
-Always dress with a smile
-Ensure total guest satisfaction
-Follow supervisor's instructions and perform other duties as directed or assigned
-Be knowledgeable in all hotel emergency procedures
-Be a Team Player and encourage the teamwork attitude among staff
-Attend department and inter-departmental meetings

Keywords: Marriott San Diego Gaslamp, San Diego , AM Room Service Server, Other , San Diego, California

Click here to apply!

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