SanDiegoRecruiter
the smart solution for San Diego jobs

Branch Service Specialist, Part-time 30 Hours, Solana Beach,

Company: UnionBank
Location: Solana Beach
Posted on: September 16, 2018

Job Description:

Discover your opportunity with Union Bank and become a part of one of the worlds leading financial groups. Union Bank is a member of Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world with total assets of over $2.4 trillion (as ranked by SNL Financial, April 2016) and 140,000 colleagues in nearly 50 countries. In the U.S., were 13,000 strong, working together to positively impact every customer, organization, and community we serve. At Union Bank, we aim to be the premier and most-trusted West Coast bank, serving customers with high-touch, local delivery and global capabilities as we leverage our rich, 150-year history. This is all part of our inclusive, high-performing culture supported by competitive Total Rewards, including our cash balance pension plan. Join a team thats working to fulfill its vision to be the worlds most trusted financial group.Job Summary:Reporting to the Branch Manager and/or Branch Service Manager, the Branch Service Specialist is responsible for performing a variety of duties including, responding to customer inquiries, processing transactions, customer requests, resolving difficult/complex issues, and making quality sales referrals.The Branch Service Specialist may receive day-to-day work direction from other branch officers. Depending on the office assigned, may be responsible for servicing specialty segments such as Priority and Cash and Save, etc.Major Responsibilities:Under guidance of office leadership, will be responsible for:50% - Customer Service TransactionsEnsure understanding of and adherence to all operating policies, procedures and regulatory requirements.Provide an outstanding customer experience when responding to customer requests and inquiries and processing transactions within assigned authority.Respond directly to customer issues and complaints in a timely, professional and effective manner.Escalate more complex issues/complaints to the appropriate supervisor or co-worker within the branch if unable to resolve directly.Maintain cash drawer within prescribed cash limits and meet cash balancing standards.Perform more complex tasks such as Safe Deposit activities, handling of customer requests/research, merchant teller services, remote branch capture, etc., in compliance with established policies, procedures and standards.30% -Sales ReferralsIdentify and recommend appropriate bank services that result in quality sales and best meet customers needs.Participate in sales promotions and meet monthly referral goals.May assist Manager in training tellers to effectively identify quality referral opportunities.20% - Operations/Risk/ComplianceVerify and/or approve various documents and transactions, (e.g., G/L tickets, IBC's, Customer Charges, Deposits, etc.).Responsible for following and adhering to all bank operational and security policies and procedures, including compliance and privacy policies and procedures to maintain customer confidentiality. Conform to all government compliance regulations.Qualifications:QualificationsMust have strong verbal and written communication skillsMust have good leadership and interpersonal skillsFamiliar with standard branch technology and teller equipmentCustomer service and cash handling experience.Good math, reading, and comprehension abilitiesStrong problem-solving skillsTypically requires 2+ years of customer service experience in a retail bank.The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

Keywords: UnionBank, San Diego, Branch Service Specialist, Part-time 30 Hours, Solana Beach,, Other, Solana Beach, California

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other Other Jobs


Law Enforcement Transcriber - Crimes Against Youth
Description: Mommy Jobs Online is recruiting individuals who can transcribe audio content of criminal investigations. We are looking for a dedicated pool of contractors who can consistently complete 40-60 audio minutes (more...)
Company: Mommy Jobs Online
Location: San Bernardino
Posted on: 09/18/2018

Security Officer
Description: U.S. Security Associates, the market leading and wholly owned American safety and security services provider, has Security Officer openings in your area br br br br Currently, we're expanding (more...)
Company: U.S. Security Associates, Inc.
Location: Vista
Posted on: 09/18/2018

Work From Home Jobs - Drive with Lyft - $250 Bonus Available
Description: Note: To apply for this job, submit your application by clicking on the Apply Now button on this page br br What is Employer br br Employer matches drivers with passengers who request rides through (more...)
Company: Lyft
Location: San Diego
Posted on: 09/18/2018


Professional Landscapers - Grow Your Business With HomeAdvisor (Nation
Description: Over 25 million homeowners have trusted HomeAdvisor to help them find quality professionals
Company: HomeAdvisor
Location: National City
Posted on: 09/18/2018

Dog Walking Wanted - Searching For Present Pet Sitter, Seeking Pet Sitter
Description: Description: br Nice to meet you My name is Anne. I'm hiring a pet sitter available in Carlsbad, California.
Company: PetSitter
Location: Carlsbad
Posted on: 09/18/2018

Staff Scientist II
Description: Staff Scientist II Apply NEW SEARCH in La Jolla, CA This position will support the design and implementation of multiple product development and scientific research projects within our existing technology (more...)
Company: Organogenesis
Location: La Jolla
Posted on: 09/18/2018

Professional Landscapers - Grow Your Business With HomeAdvisor (San Ma
Description: Over 25 million homeowners have trusted HomeAdvisor to help them find quality professionals
Company: HomeAdvisor
Location: San Marcos
Posted on: 09/18/2018

Work From Home (El Cajon,CA)
Description: Kickstart Your Success In 90 Days Earn A Potential 1000 . Sign Up Today br Brands: Skin So Soft , Anew , Moisture Therapy , Clearskin br Work from home Work online Work anytime br Opportunity: (more...)
Company: Avon
Location: El Cajon
Posted on: 09/18/2018

Benefit Specialist
Description: We are currently interviewing peopleTODAYto work at home To Request an Interview, please visitwww.millionairemommy7.com We provide training through the internet or through telephone conferences. We help (more...)
Company: TQS
Location: Valley Center
Posted on: 09/18/2018

Benefit Specialist-Telework
Description: Health Benefits Company that has been in business for 26 years. We are looking for more people to join our award winning customer
Company: WAH-Career Minded
Location: El Cajon
Posted on: 09/18/2018

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest California jobs by following @recnetCA on Twitter!

San Diego RSS job feeds