Mission Support Representative with Security Clearance
Location: San Diego
Posted on: November 11, 2018
About Engility: Engility delivers innovative solutions to critical challenges facing the nation and the world. As a premier provider of integrated services for the U.S. government, we support the Department of Defense, intelligence community, space communities, federal civilian agencies and international customers. Engility is dedicated to making lives better, safer and more secure. Description: Engility is seeking a Mission Support Representative to support our Joint Range Extension (JRE) Program in San Diego, CA. JRE Mission Support is the first tier of support for the JRE system. They are responsible for interacting with customers, both over the phone and on site, in order to provide them with the expertise needed to successfully execute their mission. In addition to providing first tier customer support, the JRE Mission Support team is also needed to travel to customer locations, both CONUS and OCONUS, for Information Assurance updates, teaching classes, installations, troubleshooting systems and more. The JRE program has been supporting the war fighter for over 18 years. Starting out as an Air Force program (JTEP), the JRE is now supporting all branches of the United States military. In addition to sales throughout the US, the JRE has also spread into many NATO Coalition forces such as, Royal Australian Air Force, Canadian Air Force, Republic of Korea Air Force and more. Additional duties: * 24/7 Mission Support and JTEP Technical Service Desk phone support; * Return Merchandise Authority troubleshooting and resolution; * JRE operator/maintainer Training; * On-site customer support both CONUS and OCONUS (up to 40% travel); * JRE Demonstrations; * Information Assurance updates; * Imaging/reimaging JRE hard drives; * Troubleshooting ancillary equipment such as cables and radios; * Windows, Linux and Solaris system administration. Qualifications: * U.S. Citizen with an Active Secret Level Security Clearance; * Minimum of 3 years of Link 16/JREAP, or equivalent TDL, experience; * Positive can-do attitude with a good work ethic. Desired Qualifications: * Bachelor's degree in science, engineering or computer related discipline; * 5 years in Multi-TDL experience; * Experience working within JICC as an ICO, JICO, or military datalink maintainer. EEO Statement: Engility Corporation is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action employer, making decisions without regard to race, color, religion, creed, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. U.S. citizenship is required for most positions. For our complete EEO/AA and Pay Transparency statements, please click here . Secret
Keywords: Engility, San Diego , Mission Support Representative with Security Clearance, Other , San Diego, California
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