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Member Success Representative

Company: BizXchange
Location: San Diego
Posted on: May 19, 2019

Job Description:

It's all about our purposeAt BizX, each person has the ability to improve the businesses and lives of our member. We exist to help them increase their purchasing power, improve their cash flow, attract new customers, and monetize their excess capacity. San Diego is the newest community in the BizX network, and represents the beginning of our national rollout strategy. Our San Diego community launched officially in June 2017, and since then well over 400 local businesses have joined the network, and as a result, have been able to increase the efficiency of their business. We are now looking for an exceptional individual who will work to support these member & grow the San Diego market, working closely with our Market Vice President. The impact of your work will be increased prosperity for the local San Diego business owner, aligning with the BizX purpose: to improve the lives and businesses of our members.You are the Face of BizX San Diego

  • Assist market VP and CEO with sales presentations, member & prospective member follow up
  • Project management as directed by VP for local market initiatives for growth
  • Deliver outstanding communication: chat, phone, emails, and in person
  • Run transactions for members
  • Produce accurate data entry results for transactions, offerings, and account updates and notes
  • Assist members with their sales and purchases, and aid them with other requests, such as travel, event planning, and more
  • Support members with their online business profiles and listings
  • Meet the established turn around period on all member inquiries
  • Provide outstanding team support across all industry vertical Share our valuesBizX is seeking the best! People who thrive in a culture of empowerment and thinking big. People who are results driven, have a positive attitude, and aspire to be awesome! People who understand that a team delivers better results collaboratively than independently.Who you are
    • Independent - You work well on your own or with a group. You're a self starter who has excellent time management skills & is highly dependable & organized.
    • Skills - Ability to work collaboratively with members and team members to provide outstanding service and valuable solutions. Communication proficiency. Competent with Microsoft Office suite.
    • Talent - Demonstrate patience and provide conflict resolution to ensure member satisfaction and retention at every level of interaction.
    • Flexibility - Ability to handle competing priorities, multitask, and work collaboratively in a team environment. You plan and organize priorities to maximize your time and achieve results.
    • Raving Fan - Superior customer service experience and knowledge. Ability to interface and maintain effective relationships with internal and external customers.
    • Self - You are a leader with excellent work standards. You take initiative and think outside the box.
    • Experience - 1+ years of equivalent experience. Ideally in financial service, hospitality, and/or business-to-business. A college degree is preferred. Why BizX?We offer a wide variety of perks and benefits:
      • Guaranteed base with bonus structure
      • Paid time off
      • Medical, long-term & short-term disability
      • Generous employee stock ownership plan
      • Wellness allotment
      • 401(k) Plan
      • Professional development and education assistance opportunities
      • Weekly spins to win
      • Everyone gets his or her birthday off! About BizXBizX is a network of forward thinking business owners who buy & sell amongst each other without using cash. Our members trade what they have and earn BizX dollars, which can be redeemed with any other member for goods & services that they need. The result is simple: new customers & cash saved. BizX serves communities in Seattle, the Bay Area, San Diego, and Dubai.

Keywords: BizXchange, San Diego , Member Success Representative, Other , San Diego, California

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