SanDiegoRecruiter Since 2001
the smart solution for San Diego jobs

PACS Administrator

Company: NucleusHealth
Location: San Diego
Posted on: June 16, 2019

Job Description:

The PACS Administrator will be responsible for supporting the mission-critical radiology and DICOM PACS systems comprised of internal and external end users of all Nucleus Health systems. This position requires logging into the support queue and taking calls from internal and external customers to support their end user application and technical needs. The typical end user is a PACS Administrator, Director of IT, Physician, or Nucleus employee. This position requires the ability to communicate with technical and non-technical client personnel, managing the help desk, validating tickets, installing software and hardware, communicating with the Development team, and responding to issues with custom and standard software. Essential Functions Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required. Resolve application incidents, maintenance items, and enhancement requests. Perform daily monitoring of applications in production use. Coordinate application support with other IT teams including Infrastructure, DevOps teams and also Client Services. Make additions and changes under the direction of senior team members complexity software upgrade initiatives or enhancements to workflows including the design, build, and test phases. Modify tables/master files, implement changes using documented procedures that are compliant with department's policies and procedures. Take full ownership of IT tickets and act as a liaison between customer and other support staff to facilitate resolution. All NucleusHealth IT personnel will have overlapping responsibilities. The person will also analyze and resolve end user software program and connectivity issues in a timely and accurate fashion and provide end user training where required. The qualified candidate must be able to manage resources in a complex Highly-Available environment and maintain accountability and organization of the same. PRIMARY RESPONSIBILITIES Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required. Resolve application incidents, maintenance items, and enhancement requests. Perform daily monitoring of applications in production use. Coordinate application support with other information technology teams including Infrastructure, devops, and client services. Modify tables/master files, make additions and changes under the direction of senior team members. Take ownership of low to medium complexity issues and act as a liaison between customer and other support staff to facilitate resolution. Participate in team and cross-team meetings and maintain appropriate meeting records 1-3 years' systems analysis experience administering, testing, maintaining medical information systems or knowledge of clinician workflow analysis. Skills in applying IS principles and practices to systematically interpret functional requirements into application design and the ability to communicate technical issues to non-technical customers Become fully knowledgeable with company's proprietary software & hardware platforms Other duties as assigned by IT management REQUIREMENTS / QUALIFICATIONS 2-4 years' experience supporting PACS or other medical imaging systems administering, testing, maintaining medical information systems or knowledge of clinician workflow analysis 1-3 years of experience of hospital imaging department processes and workflow 1-3 years of experience of PC and server hardware, networking, storage technology and imaging modalities. 2-3 years of strong remote customer technical support experience Proven analytical and problem-solving abilities and utilization of disciplined troubleshooting methodologies Ability to effectively prioritize and execute tasks in a high-pressure environment Strong customer service orientation and focus Excellent interpersonal and communication skills, both oral and written Experience working in a team-oriented, collaborative environment End-user support in a multiplatform environment (mostly windows) Document management systems and help desk software a plus. PREFERRED QUALIFICATIONS Associate's Degree in Biomedical Technology, Information Technology, or other related major 1-3 years of HL7 1-3 years of DICOM experience - (Protocol, syntax and compression ratios) Work experience with PACS vendor applications preferably FUJI Synapse PACS, AGFA, Work experience with Nuance Powerscribe 360 Voice Recognition, and Imaging Modality integration Understanding of Windows Networking, Active Directory, Group Policies, and WSUS/Patching Experience with Office 365 and SharePoint desired Basic understanding of IP routing Ability to effectively communicate with highly technical end-user staff (programmers, developers, etc.) WORK LOCATION AND CONDITIONS Corporate office in San Diego required Travel

Keywords: NucleusHealth, San Diego , PACS Administrator, Other , San Diego, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Heavy Truck Mechanic
Description: Are you the Fleet Technician we're looking for at First Transit br If you're a highly skilled mechanic with a strong sense of personal responsibility, a dedication to excellence, and a truly positive (more...)
Company: First Transit
Location: Placentia
Posted on: 06/17/2019

CNG Mechanic
Description: Are you the Fleet Technician we're looking for at First Transit br If you're a highly skilled mechanic with a strong sense of personal responsibility, a dedication to excellence, and a truly positive (more...)
Company: First Transit
Location: Lake Elsinore
Posted on: 06/17/2019

Costumer Solutions Tech Support
Description: You will be provided the equipment computer and accessories to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and (more...)
Company: Mommy jobs online
Location: El Centro
Posted on: 06/17/2019


Transit Bus Mechanic
Description: Are you the Fleet Technician we're looking for at First Transit br If you're a highly skilled mechanic with a strong sense of personal responsibility, a dedication to excellence, and a truly positive (more...)
Company: First Transit
Location: Placentia
Posted on: 06/17/2019

Part Time Teller (20 Hours) - Placentia Branch
Description: Part Time Teller 20 Hours - Placentia Branch- Description Position Summary: The Teller role is a critical position for selected branch teams in helping the branches achieve its sales, service (more...)
Company: Citibank
Location: Placentia
Posted on: 06/17/2019

CDL A Owner-Operators, Solo & Team - Earn Between $150K & $2
Description: Clark Transfer is hiring CDL A-certified owner-operators for solo and team positions. Solo owner-operators earn 150k- 200k per year teams earn 200k- 250k per year. The ideal candidate is at least 23-years (more...)
Company: Clark Transfer
Location: El Centro
Posted on: 06/17/2019

Part Time Event Specialist ACO
Description: Part Time Event Specialist ACO Are you outgoing and enjoy interacting with people If promoting brand awareness through product demonstration sounds appealing, then our Part Time Job is the right fit (more...)
Company: Advantage Solutions
Location: El Centro
Posted on: 06/17/2019

Hair Stylist - Lake Elsinore Marketplace
Description: Stylist At Great Clips, we know that stylists like you are most happy when they're cutting hair, so at a Great Clips salon, that's exactly what you get to do Want to be the best stylist in
Company: Great Clips
Location: Lake Elsinore
Posted on: 06/17/2019

Hiring CDL-A Flatbed Company Drivers
Description: Job Description: br HIRING COMPANY FLATBED DRIVERS br br REGIONAL AND OTR POSITIONS AVAILABLE br br VOTED 2018 BEST FLEET TO DRIVE FOR BEST OVERALL FLEET FOR SMALL CARRIER br Looking for (more...)
Company: Central Oregon Truck Company
Location: El Centro
Posted on: 06/17/2019

CDS Part Time Product Demonstrator
Description: Summary CDS Part Time Product Demonstrator -- Are you outgoing and enthusiastic about interacting with people If promoting the best brands to today---s shoppers sounds appealing, then Club Demonstration (more...)
Company: Club Demonstration Services
Location: La Quinta
Posted on: 06/17/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

San Diego RSS job feeds