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Client Services Coordinator

Company: Health IQ
Location: San Diego
Posted on: July 14, 2019

Job Description:


We are the Fastest Growing Life Insurance Company. Are You Ready to Join The Movement?
Health IQ is the fastest growing Life Insurance Company in the US. In the last few years, weve gone from: 0 to $24B in coverage, 0 to 230 employees, 0 to $139MM in venture capital raised. Why is our product selling so fast? We have a data advantage. Health IQ spent 6+ years gathering the science and the proprietary data from our popular Health IQ test (taken 10.2 million times) to convince insurance carriers to give lower rates on life insurance for vegans, marathoners, triathletes, well controlled diabetics, yogis, Crossfitters, and more. These special rates are exclusive to us saving consumers thousands of dollars each and rewarding them for living a healthy lifestyle.

Hyper growth means hyper opportunity for employees! While many companies hire managers externally, or use a tenure system, we pride ourselves on our cultural value of meritocracy. This means that as we grow and new positions are created, we look to promote our top performers from within. In fact, today over 80%
of our managers are promoted from internal roles.
WE ARE SEEKING A CLIENT SERVICES COORDINATOR TO JOIN OUR GROWING TEAM!
What you MUST have:






  • Advanced communication and organization skills

  • Sense of urgency

  • Self and time management

  • Excellent phone manner

  • Very metrics driven; ability to meet daily and monthly quota

  • BACHELOR'S DEGREE REQUIRED



    What will you be doing?




    • Handle large volume of outbound calls to clients and third-party exam companies (150-200+ calls per day)

    • Scheduling clients' post-sale medical exams in a timely manner

    • Ability to handle client conflict efficiently

    • Act as the liaison between clients, agents, and third-party exam companies

    • Involvement in building business relationships and improving customer experience




      Join the Health Conscious Workplace of the Future
      To make the world a healthier place, we started in our own backyard. We created a health conscious environment that allows each of our employees to reach their own personal health goals. Below are a few of the employee-led programs that make working at Health IQ truly unique.
      1. Personalized Lunch Program
      A healthy diet is never one-size-fits-all. Thats why every person at Health IQ gets to order their own custom-built lunch every day. That way, whether youre vegan, low-carb, dairy-free, or just craving salmon, you can customize the perfect lunch for your unique dietary needs.
      2. Nutritionally Supportive Environment
      Anyone who has tried to stay healthy knows its hard to stick to your particular nutritional goals throughout the day with soda, chips, and sugary treats all around you. So we provide our employees with quality food and snack options, like a limitless supply of organic nuts, fruits, and veggies instead.
      3. Optional Midday Fitness Time
      Instead of the usual ping pong table, weve dedicated space for our employees to enjoy yoga, spin bikes, exercise equipment and other wellness activities. Everyone gets 30 minutes each day to focus on their health whether its time for a walk, using the exercise equipment, or daily meditation.
      4. Casual Office Attire
      Ever dream of coming to work in your casual fitness attire? Well, that's how we roll at Health IQ! Be comfortable and let your fitness fashion shine!
      5. Like Minded Coworkers
      At the end of the day we are a business minded insurance company and we use analytics to measure our success and drive our business. Coming to work and working hard however is much more fun when you are surrounded by like minded people who are motivated by the same personal goals as you. Our employees are making friends that will last a lifetime.
      6. Motivate and Compete
      Many of our employees are current or former athletes who are competitive and like to win. They motivate each other to do their personal best every day, and together we win as a team and as a company!
      7. Excellent benefits
      We pay 100% of our employees cost toward medical, dental and vision insurance. We even have a masseuse onsite and allow employees to schedule up to 2 massages each month!
      Join our team!
      Is this Startup Going to Make It?
      We think so. Our CEO Munjal Shah sold his first company, Andale, to Alibaba for over $50MM, and his last company, Like.com, to Google for over $120MM. He has been a board member or advisor to over $1B worth of startup exits to companies like Apple, Amazon, LinkedIn, etc. Past performance may not always guarantee future results, but we like our odds.
      IND123

Keywords: Health IQ, San Diego , Client Services Coordinator, Other , San Diego, California

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