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Investigator II - San Diego

Company: SeaWorld San Diego
Location: San Diego
Posted on: October 13, 2019

Job Description:

Basic Job Functions:

  • Protects the park and provides a safe and secure environment by detecting vandalism, thievery, shoplifting and/or dishonesty among team members and/or guests.
  • May also support the investigation area by troubleshooting and maintaining close circuit television (CCTV) and alarm systems.
  • Enthusiastically represents SeaWorld by displaying a positive attitude, high level of energy and commitment to quality throughout all aspects of the job.

    Principle Duties:
  • Ensures excellent customer service by responding to customer requirements, expectations and needs.
  • Conducts investigations as assigned or on own initiative.
  • Maintains vigilance throughout park while performing security enforcing duties.
  • Files complaints against suspects and testifies in court as a witness.
  • Writes and completes daily reports and turns them into management.
  • Works directly with local law enforcement agencies on various cases as needed.
  • Conducts on-site video surveillance as directed by management.
  • Conducts shopping services for all departments.
  • Maintains a safe and clean work environment and adheres to safety requirements; safe utilization of tools.
  • May respond to security system trouble calls for video recorders, DVDs, DVRs, Mpeg players, alarm systems, etc. as required and without assistance for CCTV and alarm shifts.
  • May be responsible for the installation and maintenance of CCTV, and alarm equipment.
  • Other duties as assigned.

    Required Skills, Knowledge, Education, and Training:
  • Must be at least 21 years of age.
  • Must have high school diploma or equivalent.
  • Must have at least one year of related experience and/or training; or equivalent combination of education and experience.
  • Must have and maintain a valid California driver's license; out of state residents, active military, their dependents and students, must have a valid driver's license from their state of residency and provide a copy of the DMV report.
  • Must be able to complete the Company Vehicle Driver Training class and obtain a SWC driver's license.
  • Must be able to become certified in the following areas: C.P.R., First-Aid, AED, PC 832 Certification and Guard Card.
  • Must be able to positively interact with guests and co-workers of all ages, different ethnic/cultural backgrounds and/or languages, and individuals with special needs.
  • Must have excellent written and verbal communication skills.
  • Must be able to stand and/or walk for prolonged periods of time and occasionally move and/or lift up to 50 pounds.
  • Must be able to present information and respond to questions from groups of managers, clients, customers and the general public.
  • Current Wicklander-Zulawski or Reid Certifications preferred or must be able to obtain certifications within six months of employment.
  • Associate's degree, vocational training, technical trade school or combination of education and experience for CCTV and alarm systems preferred.

    Resume Required

    Hours:
  • 40 hours per week.

    Availability:
  • Must have 5 days of unrestricted availability, must be able to work late evenings, early mornings, holidays, and weekends. More Information Park Name: SeaWorld San Diego Location: San Diego, CA Requisition Number: 9152 Status: Full Time Hourly Pay Rate: $17.56/hr. Relocation Provided: No Closing Date: 10/23/2019 11:59 PM ET Apply For This Job

Keywords: SeaWorld San Diego, San Diego , Investigator II - San Diego, Other , San Diego, California

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