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Front Desk/Registration

Company: University of California - San Diego Medical Cente
Location: San Diego
Posted on: November 11, 2019

Job Description:

UCSD Layoff from Career Appointment: Apply by 10/29/19 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor. Special Selection Applicants: Apply by 11/7/19. Eligible Special Selection clients should contact their Disability Counselor for assistance. We are hiring for our La Jolla and Hillcrest location DESCRIPTION =========== Under general supervision of the Clinic Manager, the Front Desk/Registration acts as a point of contact for patients. The Front Desk/Registration performs and participates in front office patient centered duties, to include, but not limited to, greeting patients, co-pay collection, appointment scheduling, authorizations and referrals. Acts as a resource for patients and assists physicians, staff, and ambulatory care service managers as needed. Other duties as assigned. MINIMUM QUALIFICATIONS ====================== * Two (2) years of relevant experience. * Proven knowledge of third party payors including federal, state, and private health plans. * Demonstrated ability to work in a large, complex organization. * Strong computer skills and be able to work between multiple systems during calls. * Ability to work in an interactive environment and possess excellent customer service skills both in person and over phone. * Excellent communication skills with ability to communicate clearly both verbally and in writing. * Be a self-starter who is accountable, open to new ideas, creative, and flexible. * Possess the personal characteristics of professionalism, credibility, commitment to high standards, innovation, discriminating judgment and accountability. * Be able to maintain strict confidentiality. PREFERRED QUALIFICATIONS ======================== * Bilingual: Spanish/English. * EPIC or similar EMR system. * Otolaryngology/Head and Neck Surgery, or other Surgical Specialties experience. SPECIAL CONDITIONS ================== * Must be able to work various hours and locations based on business needs. * May be required to float to other sites to provide coverage as needed. * Possible overtime may be required. * Employment is subject to a criminal background check and pre-employment physical.

Keywords: University of California - San Diego Medical Cente, San Diego , Front Desk/Registration, Other , San Diego, California

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