Systems Analyst - Operations

Company: Scripps Health
Location: San Diego
Posted on: January 17, 2020

Job Description:

Description At Scripps Health, you will experience the pride, support, respect that has been repeatedly recognized as one of the nation's Top 100 Places to Work. You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential. Join a winning team supporting the Information Services Operations Department as a System Analyst. Working together, you'll bring your technical expertise, compassion and excellence to all we do. The ideal candidate will have strong voice systems experience, thrive in a fast paced environment and enjoy providing world class customer service. This role will work with our engineers to produce documentation of procedures. In addition, the Systems Analyst will be responsible for the following: Establishes process and procedures for installations, configurations, and maintenance of infrastructure systems in support of business processing requirements. Build, install, upgrade and maintain infrastructure in accordance with established IT policies and procedures. Leads and assists cross functional integrated team to troubleshoot varying complexity level issues across single and multiple environments. Monitors and tunes the system to achieve optimum performance levels. Implement infrastructure enhancements that will improve the reliability and performance of systems. Read, interpret and create technical documentation with peer review and present to peers and key stakeholders. Acts as a liaison and escalation point between customers and vendors to ensure requests, issues and problems are resolved in a timely manner. Conducts routine hardware and software audits of infrastructure to ensure compliance with established standards, policies, and configuration guidelines. Ensure long term requirements of systems operations and administration are included in the overall information systems planning of the organization. This is a Full Time, Salaried position with Benefits located at our San Diego centrally located Scripps office in Mir Mesa. Looking for a candidate with flexibility on shift and open to the potential to work weekends and occasional on-call. Qualifications Required Education/Experience/Specialized Skills: Good critical and analytical thinking and excellent customer service skills. Exhibit excellent written and verbal communication skills. Advanced troubleshooting skills. Excellent organizational and presentation skills. Proficient in computing platforms such as operating systems, virtualization, and cloud services. Solid understanding of scripting concepts. Advanced understanding of Layer 1 concepts. Solid understanding of Layer 2 such as VLANs and IP subnets. Basic understanding of Layer 3 routing and firewalling concepts. Familiar with common TCP ports within the 0-1024 range. Preferred Education/Experience/Specialized Skills/Certification: Bachelor's degree. Experience with SolarWinds systems SCOM system experience Knowledge to set up alerts and manage both Solarwinds and SCOM systems ServiceNow experience Three years' experience in a healthcare or IT setting. Experience in Data gathering and reporting through SQL Query and Formatting in Excel Experience with Data Center Management including planning tools and Racking/Configuring equipment Job: Information Services Primary Location: Central San Diego County-SAN DIEGO-SCRIPPS CORPORATE OFFICES Work Locations: SCRIPPS CORPORATE OFFICES (100_100) 4275 CAMPUS POINT COURT SAN DIEGO, 92121 Organization: Scripps Health Corp Job Posting: Nov 27, 2019, 11:05:09 AM Benefit Status: FT - FULL-TIME WITH BENEFITS

Keywords: Scripps Health, San Diego , Systems Analyst - Operations, Professions , San Diego, California