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Master Service Technician

Company: United Site Services
Location: Imperial Beach
Posted on: May 6, 2021

Job Description:

We are looking for a Master Service Technician (Trainer) who enjoys developing others and training them to complete the job well. USS has a training program for Service Technicians that this role will be implementing each day. This position is responsible for the on-boarding of new hires and the on-going training and development of existing employees in their operational functions.
RESPONSIBILITIES:

Coach and on-board new Technicians in all facets of truck operations to include:

Pre & Post Trip Inspections
On Truck Supply Inventory
Proper Operations Of Pumps & Hoses

Coach and on-board new Technicians in the correct procedures for servicing:

Portable Restrooms & Sanitation Equipment
Holding Tanks
Sinks / Showers
Supply Restocking

Coach and assess current Technicians field capabilities focusing on:

Utilization of the 8 Point Service Plan
Correct wear and use of personal protective equipment
Correct wear of United Site Services field uniform
Professional interaction with customers
Hours of Service
Truck cleanliness / Pre-Post Trip Inspections

Assist Operations Manager in the following areas:

Employee Safety Training
Yard Management / Organization
Fleet Maintenance / DOT Files

Coach and on-board new technicians according to the USS New Hire Manual which includes but not limited to the following:

Safe Work Practices
Defensive Driving
Company Programs
Landing and Pulling Trailers
Operating, Loading, and Securing of Equipment

Conduct regularly scheduled quality control functions to include:

Quality Control Audits
Ride-alongs
Spot Check Audits

Gate Checks
Rental Readiness
Complete periodic Technician Report Cards:

Assess individual effectiveness, efficiency, and productivity metrics
Provide recommendations for further development
Review these reports with Operations Manager to devise individual action plans
Report status and findings to National Trainer and/or USS Ambassador

Maintain and renew Master Technician Certification annually:

Annual Supervisor review and re-certification


In order to be successful at this job, here are some SKILLS you should have:

Customer Service
Teamwork
Communications
Decision Making and Problem Solving

High School Diploma or General Education Degree (GED); or equivalent combination of education and experience.
At least 1-year driving experience
Valid Driver's License
Ability to effectively train others
PandoLogic.Category: Automotive, Keywords: Automotive Technician

Keywords: United Site Services, San Diego , Master Service Technician, Professions , Imperial Beach, California

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