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Business Analyst (Partial Remote)

Company: Mitchell International, Inc.
Location: San Diego
Posted on: November 22, 2021

Job Description:

Company Overview The Enlyte Family of Businesses Mitchell - Genex - Coventry Enlyte is the parent brand of Mitchell, Genex and Coventry, an organization unlike any other in the Property & Casualty industry, bringing together three great businesses with a shared vision of using technology innovation, clinical services and network solutions to help our customers and the people they serve. Our suite of products and services enable our employees to help people recover from challenging life events, while providing opportunities for meaningful impact and career growth. Job Description *This position will be on-site in the San Diego, CA office (hybrid model) Mitchell International's Casualty Solutions Group Business unit is seeking a Professional Service Consultant 2 to take the role of the business analyst/consultant and a key driver for the third party claim evaluation tool, ClaimIQ. In this role, you are the subject matter expert for the product and business partner to our clients and internal teams in the development, implementation, and release for a client data model or knowledgebase as it's commonly referred. Responsibilities include:

  • SME for all aspects of the third party evaluation tool, ClaimIQ, including the client knowledgebase and subsequent modules
  • Lead role in the facilitation of the client sessions where their expertise is used to define their unique data model
  • SME for ClaimIQ system configurations, User load, and client integrations (Guiding customers on how the application can best fit their claims evaluation processes in a consultative fashion)
  • Present data models and processes to external customer in clear and concise manner
  • Acting as lead QA for internal testing of the client specific data model, config settings, user load, integration, etc
  • Manage all tasks associated with creating and updating each client specific model Qualifications
    • Bachelor's Degree
    • 2+ years' experience in technical analysis, troubleshooting, and group facilitation
    • P&C Industry knowledge preferred within emphasis on bodily injury expertise
    • Excellent written and verbal communication
    • Facilitation background (comfortable leading large group discussions)
    • Strong process and prioritization skills and the ability to work well in high degree of ambiguity
    • Ability to grasp new concepts and present those to others
    • Ability to manage multiple projects running concurrently
    • Basic SQL skills (queries, selects, updates, etc.)
    • XML and SOAP UI experience a plus
    • Independent thinker and problem solver
    • Passion for delivery high-quality customer solutions and creating great customer experiences
    • Inspiring high degree of self-motivation, initiative, and self-improvement
    • Insatiable curiosity for learning Travel: 10%-20% Benefits We're committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. The Company is an equal opportunity employer, values the diversity of our workforce and the knowledge of our people. The Company does not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law. #LI-AP1 #MIT

Keywords: Mitchell International, Inc., San Diego , Business Analyst (Partial Remote), Professions , San Diego, California

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