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Account Fleet Coordinator - San Diego

Company: Enterprise Rent-A-Car
Location: San Diego
Posted on: November 22, 2021

Job Description:

Overview Enterprise Fleet Management has an exciting opportunity for an Account Fleet Coordinator (AFC). This position oversees the ordering and delivery process for our clients and is responsible for providing reporting and administrative support to the sales team as well as superior service to our clients. The Account Fleet Coordinator maintains daily contact with clients and provides exceptional support through professional verbal and written communication, with the goal of exceeding the client's expectations. Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide, our team of experts can assemble a customized or full-service fleet management program that is just right for each business.This work from home (WFH) position is an administrative, team focused, customer service and support role that is great for someone looking to set roots long-term in a career position. This position is full time and requires normal business working hours of Monday through Friday 8 a.m. to 5 p.m. Compensation is composed of $53,020/yr plus full benefits, 401K matching, profit sharing, and great discounts!This is a fully remote work opportunity open to residents living in San Diego, CA or the surrounding CA counties. Responsibilities Act as a local, knowledgeable resource for an assigned book of Fleet Management clients, primarily through phone and emailManage all administrative and sales support tasks related to the client base Create, update and distribute client lease documents and field related questionsInput and initiate vehicle quotes and orders for clientsCollaborate with internal operational teams to determine options and solutions for clientsAssist the sales team by preparing documents, materials and reports for client meetings, and attend as requestedParticipate in monthly development meetings and assist in achieving department goalsEqual Opportunity Employer/Disability/Veterans Qualifications Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the futureMust reside in San Diego, CA or the surrounding CA countiesMust have 3+ years of logistics, supply chain or prior client, sales, or vendor support experienceMust have 3+ years of successful experience with problem resolution or analyzing data to make recommendationsMust have at least 1 year of successful client communication or experience in collaboration and having adversarial conversationsMust have basic computer skills (Word, Excel and Power Point)Must be willing to accept $53,020/year for this positionMust have high speed internet connection with upload/download speed of 3MB or greaterThe ideal candidate will possess the following competencies:ExecutingTakes action to meet goals and objectivesFollows a business planAccomplishes tasks according to the direction and instructions providedCustomer ServiceProvides excellent service to both internal and external customersMeets others' needs in a timely manner and with a positive attitudePlaces others' needs above one's own needsWorking with a TeamWorks well with a diverse Group of individualsPlaces the team's needs and goals ahead of those of the individual, when necessaryFosters an environment of teamworkPlanning and OrganizingSchedules and plans for short-term and long-term tasks and goalsPrioritizes activities and responsibilities to achieve goals and meet deadlinesWorks in an orderly, timely, and organized mannerDetail-OrientedDemonstrates a strong attention to detailProvides facts and details when conveying informationThoroughly reviews information for accuracy and consistencyProblem SolvingDetermines the best solution based on the facts availableAddresses problems in a timely mannerProvides multiple solutions (when applicable) for resolving problemsCommunicationEffectively communicates both verbally and in writingClearly communicates messages, thoughts, and ideas to othersDemonstrates strong presentation skillsFlexibilityReadily adapts to changeMoves easily from one task or responsibility to anotherIs able to perform tasks or complete processes in ambiguous situations We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law

Keywords: Enterprise Rent-A-Car, San Diego , Account Fleet Coordinator - San Diego, Professions , San Diego, California

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