Dispatcher Supervisor
Company: slayton mechanical contractors inc
Location: Lakeside
Posted on: May 15, 2022
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Job Description:
Job Description Answer phone calls and direct to the proper
person. Take service requests and under supervision, learn the
scheduling program until you are efficient and comfortable with it.
Candidate will enter service calls into the systems and determine a
timely schedule for us and the customer. Candidate needs a sense of
urgency and good retention and communication skills as you will be
dealing with customers and service techs. Communicate with techs
when they arrive and depart a job. Go over job and enter into
computer. Get feedback to insure the techs schedule is not going to
change. Communicate if a job needs parts that tech needs, how long
it is going to take. use are service worksheet and calculate. send
and give estimate to tech. Due to changes during day, it may need
to change schedule. It may be necessary to change another next days
schedule. You will be supported by our office manager and Project
Manager. Candidate Skills Candidate will need computer friendly
skills, knowing excel and basic word processing programs. Candidate
has to be a good communicator, who has good retention of the
details they will receive and communicate this information into the
schedule program, to service techs, supervisor, vendors and the
customer. 40 hours a week. Company Description 33 years of building
a better San Diego with a staff of very experienced people. We are
focused on customer satisfaction and not jeopardize our
solvency.
Keywords: slayton mechanical contractors inc, San Diego , Dispatcher Supervisor, Professions , Lakeside, California
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