Dispatcher Supervisor

Company: slayton mechanical contractors inc
Location: Lakeside
Posted on: May 15, 2022

Job Description:

Job Description Answer phone calls and direct to the proper person. Take service requests and under supervision, learn the scheduling program until you are efficient and comfortable with it. Candidate will enter service calls into the systems and determine a timely schedule for us and the customer. Candidate needs a sense of urgency and good retention and communication skills as you will be dealing with customers and service techs. Communicate with techs when they arrive and depart a job. Go over job and enter into computer. Get feedback to insure the techs schedule is not going to change. Communicate if a job needs parts that tech needs, how long it is going to take. use are service worksheet and calculate. send and give estimate to tech. Due to changes during day, it may need to change schedule. It may be necessary to change another next days schedule. You will be supported by our office manager and Project Manager. Candidate Skills Candidate will need computer friendly skills, knowing excel and basic word processing programs. Candidate has to be a good communicator, who has good retention of the details they will receive and communicate this information into the schedule program, to service techs, supervisor, vendors and the customer. 40 hours a week. Company Description 33 years of building a better San Diego with a staff of very experienced people. We are focused on customer satisfaction and not jeopardize our solvency.

Keywords: slayton mechanical contractors inc, San Diego , Dispatcher Supervisor, Professions , Lakeside, California