Business Analyst
Company: WTW
Location: San Diego
Posted on: May 15, 2022
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Job Description:
As a Business Analyst working with Systems, Data, and the Client
you will serve a key role for our outsourcing business by serving
as the link between consultants, external clients and our internal
team of system developers. You will contribute to the
implementation of new services, and ongoing business by translating
business needs into actionable programming and process steps for
developers, practicing the fundamentals of systems analysis, design
and testing. You will also consult to clients concerning
implementation best practices, provide ongoing technical support,
and train client teams.**The Role**+ Ensure that all documentation
starts from baseline and adheres to standards; communicate back to
base team suggestions for changes or enhancements to standard
documentation.+ Attends client meetings relevant to the components
they have responsibility for, to establish client relationship and
ensure complete understanding.+ Responsible for developing
requirements documentation.+ Responsible for system configuration
based on client requirements.+ Responsible for creating test plans,
and testing system changes and enhancements to ensure completeness
and accuracy. Regression testing as necessary based on the nature
of the system change/enhancement.+ Identify reporting needs and
requirements.+ Understand Statement of Work (SOW) and be
responsible for change order identification and assist with
providing work and hours necessary to draft the change order.+ Work
closely with developer to ensure project requirements/requests for
changes are understood and within standards.+ Provide guidance to
other team members regarding best/standard practices.+ Provide
guidance/assistance to team members where needed to help ensure
issues are resolved by assigned due date. Escalate concerns with
ability to meet due dates to Project Manager.+ Lead analyst for
annual enrollment with similar responsibilities as Implementation
Business Analayst during OE project.+ Train and help transition
ongoing processing requirements to Benefit System Administrator.+
Lead client requirements meetings as needed.+ Maintain and update
all requirements documents, ensuring adherence to standards.+
Research issues and cases to determine root cause and provide
impact analysis for ongoing issues and changes and requests for new
functionality.+ Addresses all calc or data issues that impact
carriers.+ Assist PM with development of Project Plan for open
enrollment and significant change orders.+ Responsible for any
vendor file updates and ongoing support.+ Provide training for
client on large-scale change orders to client, Benefit Operation
Center and Service Center, as needed.Note: Employment-based
non-immigrant visa sponsorship and/or assistance is not offered for
this specific job opportunity.**The Requirements**+ Desire to
learn, accept new challenges, and have fun!+ 2+ years experience as
a Business Analyst+ Understanding of the fundamentals of health and
welfare and broader benefit plan design preferred+ Ability to
complete Willis Towers Watson Business Analyst training program+
Intermediate to advanced SQL skills+ Experience with relational
databases including SQL, Oracle or Access preferred+ Experience
with test plan creation, testing procedures and test plan
execution+ Strong analytical, integrative and problem solving
skills+ Solid interpersonal skills and client service orientation+
Ability to work both independently and on client teams, including
virtual work teams with members in different geographic regions+
Strong organizational abilities and flexibility to work in a
performance driven environment managing multiple project
priorities+ Sense of accountability, owning one's work and taking
pride in it; commitment to quality and continuous improvement+
Ability to travel and work extended hours as needed**_WTW may be
subject to mandatory employment-related COVID-19 vaccination
requirements. Therefore, to the extent any such mandates apply, you
may be required to certify and provide documentation of full
vaccination against COVID-19 if you are hired in the U.S. If you
accept an offer from WTW and are subject to a mandate but are
unable or unwilling to be vaccinated because of medical reasons or
sincerely-held religious beliefs, you may request a medical or
religious accommodation. If you require an accommodation, the
Company will evaluate your request and work with you to identify
reasonable alternatives to vaccination, if available._****EEO,
including disability/vets
(https://cdn-static.findly.com/wp-content/uploads/sites/1862/2022/02/08093340/EEO-Policies-for-WTW-Careers-site-2022-2.pdf)**
Keywords: WTW, San Diego , Business Analyst, Professions , San Diego, California
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