Site Manager
Company: Allied Universal
Location: San Diego
Posted on: June 25, 2022
Job Description:
Overview
At Allied Universal -, we continue to build an inclusive, Be
Phenomenal - culture that encourages, supports, and celebrates a
diverse workplace. It fuels our innovation and connects us closer
to our customers and the communities in which we serve. Allied
Universal offers so much more than just a job. We offer careers. We
take great pride in our promote-from-within culture. - There are
countless examples of individuals who began their career as
Security Professionals and today hold positions on our senior
leadership team. - We offer medical, dental and vision coverage,
life insurance, 401K, employee assistance programs, company
discounts, perks and more for all full-time positions! Start your
phenomenal career with Allied Universal - today!
Job Description
Allied Universal is looking to hire an Account Manager. The Account
Manager is accountable for day-to-day operations of an assigned
account, including hiring, training, disciplining and terminating
staff. Build, improve and maintain relationships with clients and
employees: develop & retain staff; coordinate needed support
services and solve problems to effectively run the account. - Meet
or exceed financial & operational goals; provide quality customer
service. - - Maintains or oversees maintenance of weekly operating
schedules and completion of payroll for assigned security
personnel. - Provides after-hour emergency response as
required.
Essential Functions
- Supervise the day to day security operations of an assigned
client site
- Manage a team of security officers, site and/or shift
supervisors including hiring/selection, scheduling, payroll,
training, coaching, development and support
- Ensure the client site is provided with high quality security
services to protect people and property
- Build, improve and maintain effective relationships with both
client and employees
- Coordinate necessary support services to effectively manage
client site to meet or exceed financial and operational goals and
provide quality customer service
Additional Responsibilities
- Ensure all required reporting and contract compliance
requirements are met
- Assure regular communication of issues or program with
Client
- Handle any escalated security issues or emergency situations
appropriately
- Other management responsibilities as determined by
leadership
- Communicate staffing needs via Requisition Form; assist
recruiters in identifying, interviewing and hiring quality
candidates
- Develop staff in both technical and professional skills through
performance management (coaching, counseling, disciplining, MSO
training, annual formal performance evaluations, recognition,
etc.)
- Assure that employee grievances are heard and resolved (with
help from appropriate support employees, as required) and that
personnel records are updated and accurate (Change of Status forms,
rosters, etc.)
- Assure communication of policies, company announcements and job
openings through a consistently updated READ file at each
site
- Meet all contractual scheduled hours with a minimum of unbilled
overtime
- Coordinate and/or conduct site-specific OJT, client-specific
training, and annual refresher training for security personnel, as
well as meet Allied Universal's corporate training
standards
- Develop / maintain operational procedures so that a valid,
site-specific OPM and post orders are always available for
emergency reference by the security staff
- Manage uniforms, equipment, supplies and vehicles utilized at
the account(s), maintaining appropriate inventories and maintenance
checklists
- Take a proactive role in communicating with the client and
meeting his needs; meet with regularly, listen to issues, provide
security and technical expertise and solutions. - Ensure complete
customer satisfaction
- Licensing requirements are subject to state and/or local laws
and regulations and may be required prior to employment.
- Capably utilize WinTeam for scheduling and billing, and to
produce reports (such as Scheduling Activity, invoice Aging by
tiers, Training Summary and Training Detail reports) that require
interpretation and action for effective business
management
- Enforce Allied Universal policies as outlined in the handbooks,
executive memos and on the portal
Qualifications
- Four year degree in Criminal Justice, Business Administration
or related field
- Previous Contract Security, facilities management, military or
law enforcement experience
- At least 2 years of business management/operations/supervisory
experience (depending on size/scope of client).
- Ability to develop and grow customer relationships
- Experience in hiring, developing, motivating and retaining
quality staff
- Outstanding interpersonal and communications skills
required
- Ability to work in a team-oriented management environment with
the ability to work independently
- Ability to manage multiple priorities, complex situations, a
diverse team of employees and client requirements on an ongoing
basis
- Previous payroll, billing and scheduling experience
preferred
- Ability to work in a team-oriented management environment while
having an entrepreneurial attitude
- Key Competencies: - Staff Management, Financial Management,
Integrity, Problem Solving, Conflict Management, Time Management,
Customer Focus, Timely Decision Making, Motivating and Directing
Others, Drive for Results
Closing
Allied Universal - is an Equal Opportunity Employer. - -All
qualified applicants will receive consideration for employment
without regard to race/ethnicity, age, color, religion, sex, sexual
orientation, gender identity, national origin, genetic information,
disability, protected veteran status or relationship/association
with a protected veteran, or any other basis or characteristic
protected by law. -For more information: -www.AUS.com
If you have any questions regarding Equal Employment Opportunity,
Affirmative Action, Diversity and Inclusion, have difficulty using
the online system and require an alternate method to apply, or
require an accommodation at any time during the recruitment and/or
employment process, please contact our local Human Resources
department. To find an office near you, please visit:
-www.aus.com/offices. -
Requisition ID2022-713489
Keywords: Allied Universal, San Diego , Site Manager, Professions , San Diego, California
Didn't find what you're looking for? Search again!
Loading more jobs...