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IT Support Technician

Company: Mission Healthcare Services
Location: San Diego
Posted on: June 25, 2022

Job Description:

Are you looking for a workplace where you can make a difference and feel supported?Mission Healthcare, a Family of Companies is a culture-driven organization in the business of caring. As an industry leader, our team delivers high-quality, personalized home health, hospice, and palliative care services to over 5,000 patients daily. Our mission statement is to take care of people and we take pride in putting our employee's first. We've been awarded as a 2021 Top Workplace and we're proud of our 4.5-star Glassdoor rating!Mission Healthcare Family of Companies includes Mission Home Health, Mission Hospice, Moniker Hospice, Healthy Living at Home, Tender Care, Sun Tree, Hands of Hope, Advanced Healthcare Services, One Care and Compass at Home.We are a company that truly invests in our people and what we do, and we never lose sign of the impact we're making. If you are committed to making an impact on the lives of others Mission Healthcare offers competitive benefits to support your career, well-being, and future.

As our newest IT Support Technician you will provide technical assistance and answers to all users' questions, assisting users by troubleshooting problems with computer hardware, software and/or other IT related issues. Your responsibilities will include providing outstanding technical support to our clients, as well as developing effective procedures, implementing new customer happiness programs, and setting customer satisfaction goals.Requirements

  • High School Diploma, GED or any related field preferred.
  • 3+ years of progressive IT experience required.
  • Strong communication skills, particularly in the ability to lead training and to conduct meetings.
  • Ability to remain positive and resilient while working under pressure and against deadlines.
  • Excellent knowledge of technical management, information analysis and of computer hardware/software systems.IND1
    Why choose Mission Healthcare? Passionate company culture Competitive Pay Paid Holidays (Full time only) Accrued Vacation Time Accrual Sick Leave Program Development & Continued Education Team Licensing Assistance Team Support Electronic medical records & mobile devices Employee Referral Program Comprehensive insurance plans for medical, dental, and vision coverage (available the 1st day of month following date of hire) 401(k) Plan Flex & Dependent Care Spending Accounts Company Paid Life Insurance Supplemental Life, AD&D, Accident, Critical Care & Cancer Insurance
    EOE - M/F/Disabled/Veterans - Reasonable AccommodationIt is our business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

Keywords: Mission Healthcare Services, San Diego , IT Support Technician, Professions , San Diego, California

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