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Sr. Business System Analyst (CRM)

Company: Tandem
Location: San Diego
Posted on: August 6, 2022

Job Description:

GROW WITH US:"In Tandem" means together, and we strive to embody that in every aspect of our business. Whether you're office-based or fully remote, Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and the healthcare providers supporting them through a positively different experience.INNOVATE EVERYDAYAt Tandem, we strive to put our values into action. Our "Team Up", "No shortcuts" approach has propelled us to be an industry leader and make significant strides in the diabetes technology space. We are proud to be the makers of the only color, touch-screen insulin pump that is capable of remote feature updates and compatibility with continuous glucose monitoring. Watch our latest video to see our product features and capabilities here:t:slim X2--- Insulin Pump with Control-IQ--- TechnologyA DAY IN THE LIFE:As a Senior Business Systems Analyst, you will use your subject-matter expertise and intuitive problem-solving skills to understand and articulate business needs into functional specification and enable the development team to deliver new functionality in our Dynamics CRM Platform and integration points. You will analyze and evaluate business requirements, consult with personnel from various departments and identify areas for the development of technical solutions to integrate, automate and improve business processes for the extended Sales organization. You will determine reporting requirements and perform data management as needed Succeeding in this position requires you to be a self-starter with proven technical, problem-solving, and people skills. You should have a strong affinity for efficient end-user experience and a passion for clean data.This is a remote position with equipment and virtual training provided. The schedule for this position is somewhat flexible based on time zone, but ideally willing to cover 9:00-5:00 PST or equivalent schedule (earliest ending time would be 3:00 pm PST)Develop a deep understanding of Tandem's business processes and how they relate to our Enterprise Applications to understand the impacts of stakeholder requests and identify opportunities to increase efficiencies in business applications.Collaborate with business partners to ensure that all requirements are understood, documented, and met while prioritizing enhancement requests based on business needs.Work closely with the IT development team to implement resilient solutions and our end user support team, system administrators, as well as database administrator to investigate and resolve problems.Stay informed of future add-ons and updates from software vendors, and researches available third-party tools as appropriate to meet business requirements.REQUIRED EXPERIENCE:7 years of experience developing solutions for the Microsoft Dynamics CRM platform including:Refining and documenting user requirements.Translating requirements into specifications that developers can implement.Testing of solutions to ensure they meet requirements.YOU'RE AWESOME AT:Strong functional knowledge of Microsoft Dynamics CRM and/or Dynamics 365 CE modules, out of the box configuration capabilities, and integration tools.Ability to read and understand technical manuals, procedural documentation, and OEM guides.Amazing communication skills - keeping management informed, coordinating stakeholders, and managing customer expectations.Adaptability to quickly and proactively implement change initiatives, providing guidance to others in meeting changing needs.Experience working in a scrum/agile development environment.EXTRA AWESOME:Experience with one or more of the following is highly desirable: regulatory compliance (SOX, FDA, HIPAA); insurance billing; medical device industry; international sales and distribution.WHAT'S IN IT FOR YOU?At Tandem, our employees are just as important as our customers! Not only do we hire the best, we reward, develop, and retain them too. At Tandem we offer competitive compensation packages, superb medical, dental and vision, a discounted stock purchasing plan, fitness discounts, generous PTO, casual work attire and more! For a full list of benefits please review our perks page at YOU, WITH US!We're always looking for awesome, forward-thinking achievers to join our workforce. We are committed to making sure our company fully reflects the diverse consumers who use our product. We are making strides towards this goal and are firmly committed to being an equal opportunity employer and maintaining a diverse and inclusive environment.REFERRALS: We love a good referral! If you know someone that would be a great fit for this position, please share!If you are applying for this job and live in California, please read Tandem's CCPA Notice: #LI-Hybrid #LI-BC1

Keywords: Tandem, San Diego , Sr. Business System Analyst (CRM), Professions , San Diego, California

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