Sr Product Implementation Analyst - Novasyte
Company: IQVIA
Location: Carlsbad
Posted on: August 7, 2022
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Job Description:
Novasyte partners with medical device and diagnostic companies,
offering outsourced clinical, field technical, and recall support
on medical equipment in the hospital environment. We are powered by
people and technology.Novasyte is a people-focused business. We
hire people. We are inspired by people. We support people. We are
also growing, passionate, and focused. We were recognized as one of
the fastest-growing privately held companies in the US by Inc.
5000, as well as one of San Diego's 100 Fastest-Growing
Organizations by the San Diego Business Journal for three years
running.Position Description:Novasyte is seeking highly qualified
product implementation professionals to generate staffing schedules
in support of both company and client objectives. Being part of the
Novasyte team is an opportunity to become entrenched in a
fast-paced organization with like-minded individuals who strive for
growth. Qualified Senior Product Implementation Analyst will be
tasked with participating in strategic planning by providing timely
and accurate workforce analysis and forecasting based upon business
trends and initiative. Responsibilities:* Generating professional
services project and staffing schedule for new product
implementations, upgrades, evaluations, clinical simulations,
marketing limited release, educational programs, and corporate
visits* Develops and implements policies and procedures designed to
prioritize resource allocation, maximize productivity, and ensure
profitability* Forecasts and evaluates capacity to ensure adequate
staffing levels for both Field Service and Clinical Support. Makes
recommendations for staffing and outsourcing* Works with Directors,
Professional Services Managers, and Project Managers to ensure
revenue targets are met* Acts as point of contact for Project
Managers when they call in to update or revise project status.*
Ensures that all "non-planned for" activities are reviewed,
evaluated, and scheduled as appropriate* Works with Service
Efficiency Team to identify opportunities for automation and
process improvements and makes recommendations for change*
Coordinates the shipping of devices and software for installation,
upgrade, and evaluation projects at customer accounts* Coordinates,
communicates, and facilitates activities related to shipping
equipment and software to account sites with sales, pharmacy
consultants, IT consultants, Software installation resources, third
party resources, and Project Managers* Designated contact for
testing system enhancements* Responsibility for the shipment and
return of consignment devices. Reviews and determines suitability
based upon the Sunshine Act* Performs other duties as
assignedSkills, Duties and Tasks:* Ability to work independently
with minimum supervision * Comfortable working with multiple
functional areas and levels of management* Extended knowledge of
Salesforce, CRM/SAP, QlikView, and Microsoft Suite* Ability to
read, analyze, and interpret financial reports and legal documents
* Ability to write reports, correspondence, and procedure manuals*
Ability to train/coach and provide constructive feedback to new
team members* Ability to effectively present information and
respond to questions from groups of managers, clients, customers,
and the public* Ability to add, subtract, multiply and divide in
all units of measure using whole numbers, common fractions, and
decimals* Ability to compute rates, ratios, percentages, and to
draw and interpret bar graphs or line charts* Ability to define
problems, collect data, establish facts, draw valid conclusions,
and resolve issuesJob Requirements:* Ability to make sound business
decisions and prioritize and reprioritize activities when
appropriate. * Ability to meet deadlines, plan proactively and
handle challenging situations. * Ability to work independently to
collect information from various sources to compile reports.
Ability to champion special projects with thorough planning and
organization through execution. Willingness to support peers and
management staff. * Strong organizational, communication and
analytical skills. * Must be proficient with PC applications,
specifically with spreadsheet, word-processing, presentation, and
project management PC applications. * Ability to learn and utilize
internal software (ie, CRM/SAP, Salesforce, QlikView, etc.)
packages.* Must have a valid Driver's LicenseQualifications:*
Bachelor's degree plus 2 - 5 years of experience, of which 2 years
has been direct related experience, or equivalent combination of
education and experienceFT2IQVIA is a leading global provider of
advanced analytics, technology solutions and clinical research
services to the life sciences industry. We believe in pushing the
boundaries of human science and data science to make the biggest
impact possible - to help our customers create a healthier world.
Learn more at are committed to providing equal employment
opportunities for all, including veterans and candidates with
disabilities. the COVID-19 virus continues to evolve, IQVIA's
ability to operate and provide certain services to customers and
partners necessitates IQVIA and its employees meet specific
requirements regarding vaccination status.
Keywords: IQVIA, San Diego , Sr Product Implementation Analyst - Novasyte, Professions , Carlsbad, California
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