Integrations Business Analyst

Company: Procede Software
Location: Solana Beach
Posted on: November 26, 2022

Job Description:

Procede Software is the leading provider of Dealer Management Solutions for the commercial trucking industry!!! Today, our enterprise dealer management system-Excede-is used by hundreds of dealerships across the United States and Canada to improve their operational efficiency and drive performance across all areas of their business.

We are looking to add an experienced Integrations Business Analyst (BA) to our growing Product team! This individual will work in our agile product and development processes and be responsible for managing various Integrations from conception to release. The BA will become a domain expert capable of highly independent and proactive contributions to the team, helping to continually improve product deliverables. Must be prepared to take full responsibility for the success of each integration. If you are highly motivated and enjoy working with both internal and external stakeholders in a fast-paced environment, then we encourage you to apply!

*Primary Job Responsibilities*

* Interview prospects, customers and internal employee subject matter experts to understand user pain points
* Create user personas for target users of Procede products
* Create user stories and manage the product backlog and prioritize their development for inclusion in new and subsequent product releases
* Create product launch plans that ensure all resources required for product success are available and ready to support the new product or product release
* Technical documentation
* Manage customer and partner product testing (Pilot phase) of integration releases
* Develop and maintain customer and internal relationships and communication channels to ensure feedback and cooperation with product stakeholders
* Be the SME and evangelist for specific integrations, both internally and externally under Product Managers guidance

*Desired Qualifications/Skills*

* Excellent written and verbal communication skills
* Understanding of software design, data structures, APIs
* Fast learner, with ability to work with technical and non-technical customers and other stakeholders to generate clear, concise product requirements and user stories
* Exceptional at gathering product requirements from multiple parties including internal SMEs, prospects and customers, identifying gaps or challenges in product deliverables
* Team player with solid root-cause-analysis skills and a problem-solving orientation; ability to think strategically
* Self-motivation and drive are vital to succeed
* Technical aptitude with the ability to easily talk with software developers about technology implementation strategies
* An interest in, and understanding of, project management techniques and computing systems

*Requirements*

* 3+ years of professional experience, ideally in a technical role with B2B software applications, such as product management, systems engineering, information technology or similar
* Experience involving in strategic product roadmap(s) from conception to launch and working with cross- functional teams
* Experience with REST API technologies a plus
* Experience with enterprise or back-office applications a plus
* Formal product management training, including Pragmatic Marketing or agile certifications a plus
* Software development, database admin, SQL or related technical experience a plus
* Experience in automotive or heavy-duty commercial dealership markets a plus
* Bachelor's degree preferred, but relevant experience may be substituted
* Ability to travel to prospect or customer sites for market research and/or sales support (up to 15-20%)

*Physical Requirements: *

* Ability to sit at a desk, computer terminal or meeting table for a long period of time
* Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices and objects
* Ability to lift up to 20 lbs
* Ability to use telephone frequently for a long period of time, and to hear and speak clearly by telephone
* Physically able to participate in training sessions, presentations, and meetings
* Some travel may be required for the purpose of meeting with clients, partners, or other stakeholders

*The Exciting Stuff: *

*Benefits*

* Medical, Dental and Vision
* Competitive Compensation
* Paid Time Off (PTO)
* Volunteer Day Off (VDO)
* 13 Paid Holidays
* Lifestyle & Wellness Reimbursement
* Retirement Plan with Company Match
* Work equipment (laptop, monitor(s), keyboard, mouse, etc.)

In additional to our comprehensive benefit package, our company encourages and supports career development. We are equally invested in our employee's success and believe in a partnership where individuals can grow professionally.

*Culture*

We work hard and play hard; we strive to create a culture that is as equally challenging as it is fun and rewarding! Please view our social media pages to get a glimpse of our company sponsored events:

Facebook: https://www.facebook.com/procedesoftwareofficial/
LinkedIn: https://www.linkedin.com/company/procede-software

We are proud of our company and welcome you to visit our website to see why and learn a little bit more about us https://www.procedesoftware.com/company/.

We hope you are interested in our Company and our Project Coordinator role and welcome anyone to apply!

Please be sure to add *notifications@app.bamboohr.com* to your email contact list to ensure delivery of all correspondence from us.

Procede Software provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time%58047475%

Keywords: Procede Software, San Diego , Integrations Business Analyst, Professions , Solana Beach, California