Business Process Analyst, Senior-3089 Business Process Analyst, Senior-3089
Company: Calsoft Labs
Location: San Diego
Posted on: January 26, 2023
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Job Description:
Job Description: Top 3-5 Required Skills (These are not
preferred skills. If the candidate does not have these required
skills, they will be rejected completely)
1. Write functional specifications capturing business requirements
in Confluence
2. Document Process flows using flow charting software like
Microsoft Visio
3. Create, prioritize and manage production support, bug and
enhancement tickets in Jira
4. Lead and coordinate User acceptance testing and End User process
and system training.
5. Experience with Salesforce (Leads, Opportunities, Accounts)
Technologies: What does this temp must know to perform the required
job duties(These are not preferred technologies - If they do not
have these technologies they will be rejected completely)
Jira
Confluence
Salesforce
Required Education: (Candidates without this level will be rejected
completely):
Bachelor's degree in Business, Finance, Operations, Marketing or
related field
Key Words: Any key words, job titles or competitors that our
suppliers can be on the lookout for?
Business Process Analyst, Sales Analyst, Marketing Analyst,
Business Analyst, Systems Analyst
General Summary:
We need a Business Process analyst with working experience in the
Sales and Marketing space. Role requires knowledge of Jira,
Confluence and Salesforce.
Principal Duties & Responsibilities:
Create and mange production support, bug and enhancement tickets in
Jira
Lead status meetings, business prioritization meetings, process
development workshops and training sessions.
Facilitate communication between user community and project
teams.
Work closely with key stakeholders and business management to
prioritize and align requests with strategic initiatives.
Develop and recommend new / improved business process, policy, and
system solutions.
Develop metrics that provide data for process measurement,
identifying indicators for future improvement opportunities.
Write functional specs capturing business requirements, document
user desktop procedures, process flows and RACI.
Document business requirements in Confluence,
Lead and coordinate User acceptance testing and End User process
and system training.
Secure user support and adoption of new processes.
T Core Competencies:
Working Knowledge in Jira, Confluence, Salesforce
Required Competencies:
Working experience in business solution life cycle, writing
requirements document, process flows and functional specifications
that capture business requirements.
Experience working with cross functional and global team to embrace
new solutions, utilize business process techniques such as RACI,
process flows, swim-lane diagrams to develop solutions and ensure
design is consistent with future initiatives and scalable.
Working experience in Sales and Marketing, Salesforce CRM, Jira,
Confluence, Agile methodology required.
Strong written and verbal communication skills
Experience working with cross-functional teams at all levels
Strong collaboration and presentation skills.
Strong critical thinking and analytical skills.
Knowledge of Data Management and Analysis (e.g. Excel, Tableau,
etc.)
Minimum Qualifications:
4+ years of Business process experience in the Sales and Marketing
area.
Experience in Sales and Marketing, Jira, Confluence and
Salesforce.
Bachelor's degree in Business, Finance, Operations, Marketing or
related field and 4+ years of related business process analysis
experience.
Comments for Suppliers: 9/20: 2 rounds of interviews only
-Hybrid (working from home and in office) Must be available on site
3 days per week and a full week onsite when needed for
workshops/trainings. Must be flexible as needed with onsite
requests
Shift: Hour/Days of Work 5 days per week Monday Friday: core hours
of 8:30am 5pm
9/29 must have Salesforce experience, most resumes are lacking
Keywords: Calsoft Labs, San Diego , Business Process Analyst, Senior-3089 Business Process Analyst, Senior-3089, Professions , San Diego, California
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