Business Analyst - SalesForce
Company: IQVIA
Location: Carlsbad
Posted on: January 27, 2023
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Job Description:
Job description IQVIA Overview IQVIA brings together advances in
data science, technology, and healthcare expertise to help
customers make better decisions and ultimately improve patient
outcomes. Our mission is to help create a healthier world. We
believe by accelerating innovations and making intelligent
connections across the healthcare ecosystem, we can make
exponential progress S.M.A.R.T. Recall Program Overview S.M.A.R.T.
Recall is an IQVIA--- product that partners with MedTech companies,
offering agility and flexibility with FDA recall, correction, and
removal support.We execute against our partners' recall strategies,
offering closed-loop recall support for all levels of field actions
- from non-reportable actions to the most urgent Class 1 recalls.
SMART Recall enables our MedTech partners to effectively recall
products in the safest and most urgent manner. Job Overview This
Business Analyst will have the opportunity to partner with MedTech
clients, to understand their business needs and recall processes
while collaborating with them to ensure those needs are met and
processes are effectively executed.Ultimately, this position will
do this by gaining an understanding of our client's current recall
process, documenting that process, and ensuring SMART recall is
integrated and operating according to that process.This will
require someone to have a firm understanding of SalesForce, as
that's the platform we're building off of, and the ability to
gather requirements, document them, and communicate them to
internal technical teams. Essential Functions Perform application
configuration including user management, administrative functions,
workflows, process builders, data management, and creation of
reports.Elicit, document and analyze data to understand project
goals and customer requirements for deliveryParticipate in creating
and maintaining system documentation and training materials.Create
workflows for program deliveryQA & Testing - Perform QA testing,
build test documentation to support delivery and records needed for
System validationCustomer reporting & Analytics - Manage data
refreshes for customer reporting on Tableau Qualifications
Bachelor's Degree Computer Science or Business Administration, or
equivalent experience 2+ yrs. of Salesforce Application
support/system experience Motivated learner with a high aptitude
for problem solving Demonstrated ability to understand client
requirements as well as underlying infrastructure applications,
systems and processes to enable execution of those skills. High
Degree of organization, initiative, and personal accountability.
IQVIA is a leading global provider of advanced analytics,
technology solutions and clinical research services to the life
sciences industry. We believe in pushing the boundaries of human
science and data science to make the biggest impact possible - to
help our customers create a healthier world. Learn more
athttps://jobs.iqvia.comWe are committed to providing equal
employment opportunities for all, including veterans and candidates
with disabilities. https://jobs.iqvia.com/eoeAs the COVID-19 virus
continues to evolve, IQVIA's ability to operate and provide certain
services to customers and partners necessitates IQVIA and its
employees meet specific requirements regarding vaccination status.
https://jobs.iqvia.com/covid-19-vaccine-statusColorado/California/Washington
state Pay Transparency : The salary range for this role is $57,000
- $71,000.The actual salary will vary based on factors like
candidate qualifications and competencies. Certain roles are
eligible for annual bonus, sales incentives and/or stock. Benefits
may include healthcare, retirement, paid time off, and more.
Keywords: IQVIA, San Diego , Business Analyst - SalesForce, Professions , Carlsbad, California
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