Administrator, MQ Reposition Dispatch

Company: GLOVIS America, Inc.
Location: San Diego
Posted on: May 26, 2023

Job Description:

Job Details
Job Location
Freight Forwarding San Diego - San Diego, CA
Position Type
Full Time
Education Level
4 Year Degree
Travel Percentage
Rarely
Job Shift
1st
Job Category
Business Development
Description
About Hyundai GLOVIS America Inc.
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer's products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.
Summary
The purpose of this position is to coordinate Repositioning Dispatch operation with various carriers, including dedicated truck & cargo shippers to ensure timely shipments movement for outbound operations while maximizing dedicated truck capacity aligning with Glovis standards and Hyundai Translead's expectations.
Compensation
$62,409-$76,278/Annually
Responsibilities

• Develop & Implement policies / SOP to ensure efficient carrier utilization for repositioning movements
  • Plan pre-determined routes & carrier capacity utilization
  • Manage all aspects of dispatching process, including carrier KPI management, training, scheduling, monitoring performance, and responding to customer complaints
  • Monitor communication with all related parties to ensure timely transportation movements
  • Coordinate daily/weekly/monthly workload to each responsible carrier.
  • Maintain proper records to track & trace movement data ( document productivity )
  • Manage carriers to minimize in-transit damages and reduce usage of more expensive carriers.
  • Analyze and identify opportunities to save freight costs in the supply chain process.
    • Support with all data reconciliation with proprietary systems such as TMS.
    • Daily shipment status communication/ update with cargo shippers and carriers
    • Shipment data entry & report generation.
    • Troubleshoot any issues pertaining to Repositioning transaction
    • Create rate proposals, and provide customer support.
    • Perform internal functions to assist other departments in order to review and resolve discrepancies and fulfill customer needs including POD auditing, profit & loss reporting, and perform root cause analysis and establish corrective actions to avoid repetitive occurrences.
      • Recommend and implement strategies to continually improve department performance.
      • Other duties as assigned Benefits of working at Hyundai GLOVIS America Inc.
        Medical Insurance
        Vision Insurance
        Dental Insurance
        Health Care & Dependent Care Flexible Spending Accounts (FSA)
        Basic Life and AD&D as well as Short-Term & Long-Term Disability
        Paid Vacation, Holidays, and Sick leave
        Pet Insurance
        Hospital and Critical Illness Insurance
        Wellness Program and Gym Reimbursement*
        401(k) with Generous Matching
        Referral Bonuses*
        Auto Allowance*
        Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
        Discretionary Bonuses*
        Tuition Reimbursement*
        *Benefits may vary by location. All benefits pursuant to Company policy
        Qualifications
        Skills
        • Strong verbal and written communication skills Required
        • Proficient In PC Skills (MS Office-Excel, Work, Power Point, Outlook, Database Management Systems) Required
        • Excellent organizational and time management skills Required
        • Bilingual in Spanish or Korean Preferred
        • Dispatch operation experience Preferred Education and Experience
          • Bachelors Degree Required
          • Seven (7) - Ten (10) Years of direct and Three (3) years of indirect experience in Logistics or Supply Chain Required
          • Eight (8)- Thirteen (13) Years Preferred Physical Requirements
            • Ability to sit in front of a desk and/or in front of the computer for long periods
            • Repetitive use of hand/grasping product, writing, and typing
            • Use of operating desk machines such as PC, printer, and faxes
            • Stand/walk Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
              Working and Environmental Conditions
              The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
              • Typical office environment with low-level noise exposure.
              • Communication with employees and field partners will be primarily conducted via phone and email.
                The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.

Keywords: GLOVIS America, Inc., San Diego , Administrator, MQ Reposition Dispatch, Professions , San Diego, California