Maintenance Coordinator

Company: Garden Communities
Location: San Diego
Posted on: May 28, 2023

Job Description:

The Garden Communities Family of Properties is a leading multi-family housing owner and builder in the Southwest. We serve our residents by providing quality, luxury rental housing with superior amenities in top urban locations throughout San Diego, Orange County, Los Angeles and Arizona areas. We serve our employees by being focused on a work/life balance to create a positive and fun work environment.

We are currently seeking individuals with at least one years' of experience and or training of equivalent education and experience in the maintenance or facilities administration industry. Qualified candidates will have experience providing administrative support for a property management maintenance office.

ESSENTIAL DUTIES AND RESPONSIBILITIES:Other duties may be assigned.

• Greets customers and clients of the maintenance office, directing them to the appropriate individual or department.
• Answers incoming telephone calls, identify nature of call, gather information and forwards call(s) to appropriate individual or department.
• Directs pertinent issues and matters to Regional Maintenance Manager, Property Manager and/or Assistant Property Manager daily.
• Assist vendors on a daily basis with obtaining keys to apartments in accordance with company policies and procedures.
• Projects a professional image in accordance with company dress standards.
• Open and close all pending work orders.
• Demonstrates initiative, professionalism, personal awareness, integrity and exercises confidentiality in all areas of his or her performance.
• Work with leasing administrative assistant or receptionist to complete scheduling tasks for property personnel.
• Set appointments for "No PTE" work orders.
• Make daily contact via phone or in writing to ensure that all necessary follow up (phone calls, letters, etc.) is completed.
• Check all messages daily and forward to appropriate individuals / departments.
• Assist Service Manager in completing, monitoring and tracking work orders daily.
• Walk property conducting patio checks.
• Check fax machine daily and distribute faxes received.
• Distribute maintenance related inter-office communications.
• Issue and program / reprogram gate remotes to residents as needed.
• Walk vacant apartments to ensure move-in ready and / or take photos of move outs as needed.
• Make and issue keys and / or locks as needed.
• Schedule vendors for flood remediation units and follow up as needed.
• Ensure vendors are completing requests in a timely manner.
• Accomplishes all tasks as appropriately assigned or requested.
  QUALIFICATIONS:
  
  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. Reasonable accommodations may be made to persons with disabilities to perform the essential functions and the below listed required qualificiations.
  
  EDUCATION/EXPERIENCE:
  
  1 year related experience and / or training; or equivalent of education and experience.
  
  TECHNICAL SKILLS REQUIRED:
  
  To perform this job successfully, the individual should have knowledge of work processing software and spreadsheet software.
  
  PHYSICAL DEMANDS:
  
  Regularly required to sit, stand, walk, climb / descend stairs, work with office equipment, and may include long periods of computer use. Some bending for filing paperwork. Some prolonged telephone use.
  
  COMMUNICATIONS:
  
  Must be able to communicate (orally and written) in a professional manner on a regular basis with prospective residents, current residents, staff, management and co-workers within the company as well as outside vendors. Must be able to work as part of a team. Follows instructions and responds to management's direction. Takes constructive criticism and uses it as a learning tool.
  
  SUPERVISORY RESPONSIBILITIES:
  
  This position has no supervisory responsibilities.
  
  ATTENDANCE AND PUNCTUALITY:
  
  Is reliable and consistently at work and on time; Weekend work is required.
  
  TRAVEL:
  
  Travel may be required within the Southern California Region.
  
  Salary range: $21-$36
  
  Garden Communities is an Equal Opportunity Employer, veterans and disabled.

Keywords: Garden Communities, San Diego , Maintenance Coordinator, Professions , San Diego, California