Business Systems Analyst
Company: Ignite Human Capital
Location: San Diego
Posted on: September 20, 2024
Job Description:
SOFTWARE SYSTEMS OPERATIONS: In collaboration with the Sr.
Manager Business Systems and Sr. Manager, Residential Business
Systems and key users of enterprise and business-related systems
and software, responsible for the technical management of these
systems to ensure they continue to meet and provide our desired
user experience and to ensure cost effective operation, efficiency,
and accuracy and risk mitigation of the systems.Responsible for the
technical management of our business systems to ensure they
continue to meet and provide our desired user experience and to
ensure cost effective operation, efficiency, and accuracy and risk
mitigation of the systems.
- Diagnose and troubleshoot issues impacting system
functionality; work collaboratively with systems team and other
internal and external resources to quickly and efficiently
resolve
- Provide second tier support and in some cases, first tier
- Review, test and recommend system upgrades, patches, and other
tools needed to maintain optimal functionality based on user and
business needs.
- Maintain all systems related integrations and customizations
documentation and have a clear understanding of how all the systems
integrate and customization's function.
- Key member on the Systems Team to provide key support, insight,
and ideas to ensure that business requirements are met.
- Continuously evaluate and review existing systems and solutions
to meet strategic and business plan objectives.
- Follow team standards and expectations adopted by the team and
make recommendations for adjustments to standards as needed.
- Supports the Systems Team with reporting and delivering
solutions that resolve issues and/or needs supporting the end
user's productivity in utilizing the system.SYSTEMS PROJECTS: In
collaboration with the Systems Team, leads the support provided to
department leaders in implementing agreed upon projects to enable
effective and efficient execution aligned with strategic and
business plan objectives.
- Trusted partner with key business leaders that identifies
opportunities that enhance systems or processes to drive value for
those departments.
- Provide business process information to cross functional teams,
communicate with team throughout project, obtain feedback and
input, create procedural changes in conjunction with key business
partners.
- Provide key support to business users when evaluating system
solutions and providing technical
- Partner with department leaders to understand user requirements
for projects that are prioritized in order of execution by the
Business Systems Manager and/or Sr. Residential Business Systems
Manager.
- Key project implementation resource for all new or existing
systems, including developing test scripts, performing system
testing, performing due diligence, evaluating various solution and
collaborating with resources and stakeholders prior to making
recommendations for
- Evaluate projects for scope, schedule, budget by providing
scope of the project once requirements are understood, evaluate and
communicate impact of the project to requestor, negotiate timeline
of the project, and provide estimated costs weighted against
value.
- Key support for project and system implementation, including:
- Developing training plan
- Partner with key department leaders to support delivery of
training aligned with desired end user experience.
- Creation of end user training documentation
- Developing the communication plan and documentation
- Systems and integration configuration work and related
documentation
- Identifying and recommending enhancements to areas to improve
success and supportability of the project.SELF-LEADERSHIP: Utilizes
SSL knowledge and skills to take personal responsibility for
partnering and communicating with Supervisor/Manager to get
direction and/or support needed to develop competence, confidence
and commitment in key goals, skills, and tasks in order to
consistently achieve overall job effectiveness and satisfaction.
- Establishes and understands key responsibility areas, with
agreement from
- Establishes and obtains agreement on annual
- Conducts regular one-on-one meetings with Manager to
express
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Keywords: Ignite Human Capital, San Diego , Business Systems Analyst, Professions , San Diego, California
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