Product Support Analyst
Company: VirtualVocations
Location: Vista
Posted on: May 23, 2025
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Job Description:
A company is looking for a Product Support Analyst to provide
second-level product support and analyze support requests.
Key Responsibilities
Triage and analyze support requests from internal teams while
providing second-level product support
Collaborate with product, engineering, and operational teams to
prioritize customer issues
Develop and maintain reports to monitor diagnostic information and
product performance for customers
Required Qualifications
Experience working directly with product and engineering teams
Technically curious with a desire to become a product expert
Familiarity with agile frameworks
Proficiency in Excel or Google Sheets, including pivot tables and
V-lookups
Experience in digital marketing and/or digital advertising is a
plus
Keywords: VirtualVocations, San Diego , Product Support Analyst, Professions , Vista, California
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