SanDiegoRecruiter
the smart solution for San Diego jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Bonsall
Posted on: January 14, 2019

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Become An Agent: Please visit www.mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member. Please reference agent id code MJOLJANET on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, San Diego , Inbound Travel Consultant, Professions , Bonsall, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


CDL Company Driver
Description: Hiring Company Drivers Local 38 Regional Routes Available Truck Driver Benefits Local Drayage 38 OTR routes available Hometime
Company: Gardner Trucking
Location: Coachella
Posted on: 01/17/2019

Director, Global Logistics
Description: The Director, Global Logistics will direct, implement, and manage a global logistics strategy related to Warehousing, Transportation and Trade. This is a highly cross-functional and collaborative role (more...)
Company: ICU Medical, Inc.
Location: San Clemente
Posted on: 01/17/2019

Company Truck Driver CDL-A
Description: Hiring Solo Company DriversHome WeeklyTruck Driver Benefits br br ul br li OTR routes available br br 1 Casual Driver needed to fill in 1-2 days per week li Hometime br br ul (more...)
Company: Gardner Trucking
Location: Placentia
Posted on: 01/17/2019


Company Truck Driver CDL-A
Description: Hiring Solo Company DriversHome WeeklyTruck Driver Benefits ul li --OTR routes available--1 Casual Driver needed to fill in 1-2 days per week li Hometime li Weekly-Leave on Sunday and return (more...)
Company: Gardner Trucking
Location: Lake Elsinore
Posted on: 01/17/2019

Local CDL Class A Truck Drivers - San Clemente CA
Description: Hoyt Transportation, Inc. has immediate needs for Local Home Daily Class A Drivers out of SIGN ON BONUS Lake Elsinore CA POSITION IS BASED OUT OF LAKE ELSINORE Hoyt Transportation, Inc. was
Company: Hoyt Transportation
Location: San Clemente
Posted on: 01/17/2019

CDL-A Truck Drivers - Home Daily!
Description: Hiring CDL-A Truck Drivers br for our Local Lanes br If you're looking for a set route and home every day with flexible shift times then look no further-a Local Lane is right for you As a Local (more...)
Company: C.R. England
Location: Yorba Linda
Posted on: 01/17/2019

Mortgage Consultant (SAFE) - Desert Valley
Description: Job DescriptionAt Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything (more...)
Company: Wells Fargo
Location: La Quinta
Posted on: 01/17/2019

Owner Operator Truck Driver - $5,000 SIGN-ON BONUS! - San Clemente
Description: INTERMODAL DRAYAGE OWNER OPERATORSNewly Increased Rates, Consistent Freight Volumes, and Major Fleet Discounts Make XPO The Perfect Fit. As an Independent Drayage Contractor to XPO, you'll be eligible (more...)
Company: XPO Logistics
Location: San Clemente
Posted on: 01/17/2019

Dedicated Hiring CDL-A Truckers - No Touch Freight [189]
Description: Hub Group Dedicated is searching for CDL-A truck drivers in the Ontario, CA area
Company: Hub Group
Location: Placentia
Posted on: 01/17/2019

Become an Uber Driver and Earn Tips
Description: Drive with Uber and earn money anytime it works for you. Driving is an easy way to earn extra, and it's totally flexible around your schedule. You decide when and how much you drive. br br What you (more...)
Company: Uber
Location: El Centro
Posted on: 01/17/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

San Diego RSS job feeds