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Telephone Consultant II

Company: Mission Federal Credit Union
Location: San Diego
Posted on: March 18, 2019

Job Description:

Thursday, February 14, 2019 At Mission Federal Credit Union, we're all about people, not profit. When we say,"Your success is our bottom line,"that refers to how we treat our employees as well as our members. This is a part-time position with minimum 20 hours per week. Job Title: Telephone Consultant I/II/III Location: 10325 Meanley Drive Address Region: San Diego Postal Code: 92131 Who we are: At Mission Federal Credit Union, we're all about people, not profit. When we say, "Your success is our bottom line," that refers to how we treat our employees as well as our members. Why work here? Mission Fed offers an awesome company culture, growth opportunities and GREAT benefits for both part-time and full-time employees, including: medical, dental, and vision insurance, 401k match up to 6%, Paid Time Off, 12 paid holidays, company paid life insurance, and This is a prt-time position, guaranteed 20 hours per week. Who's qualified to be a Telephone Consultant? Education:High School Diploma, G.E.D. or equivalent is required.

Experience: Telephone Consultant I - A minimum of six months customer service experience is required. Call center experience including experience with credit unions, banks, or related financial institutions is preferred. Telephone Consultant II - A minimum of one year call center or financial institution experience is required.Experience with credit unions or banks is preferred. Telephone Consultant III - A minimum of three years financial institution or call center experience is required. Experience in credit unions, banks, or a related financial institution is preferred.

Software: Microsoft Office Suite and Internet. Symitar for Windows is preferred.

Skills & Abilities: Must possess excellent customer service, sales, and verbal and written communication skills along with decision-making and trouble-shooting skills. Very good interpersonal and relationship building skills. Sense of urgency and dependability to work in a high-paced and structured work environment. Ideal candidate would have a positive outlook, meet challenges with a "can-do" attitude and maintain a high level of accountability for the team and self. Mission Federal Credit Union is an Equal Opportunity Employer. All applicants will receive consideration without regard to race, sex, color, creed, religion, age, marital status, sexual orientation, national origin, physical or mental disability, veteran status or any other class protected by law. Other details

  • Pay Type Hourly
  • Travel Required No
  • Required Education High School

    Keywords: Mission Federal Credit Union, San Diego , Telephone Consultant II, Professions , San Diego, California

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