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Senior Business Data Analyst

Company: Intuit
Location: Del Mar
Posted on: July 15, 2019

Job Description:

Senior Business Data Analyst Overview We have an exciting opportunity on a team that is defining how we use analytics to transform customer experiences, accelerate business growth and optimize our growth efforts. We are looking for a data-driven individual with excellent analytical skills, experience in product conversion and a passion for delivering data-driven insights to join Intuit's Analytics Center of Excellence for TurboTax. Responsibilities Partner with Product, Marketing and Customer Support leaders and the broader analytics team to enable decision support and key customer insights in the product, marketing and customer success spaces Collaborate with stakeholders and analysts to ensure reporting solutions are scalable, repeatable, effective, and meet expectations of various stakeholders Define, implement and standardize metrics, reports and dashboards leveraging Tableau Provide recommendations utilizing multiple types of data, business knowledge, and strategic assumptions when data doesn't exist Answer ad-hoc analytic questions, contribute to decision-making through opportunity sizing, and train users to self-serve standard reports leveraging Tableau Pursue data quality, troubleshoot data validation, and see issues to resolution Ensure data collection and data processing is optimized to provide crystal-clear visibility into the impact and value of new initiatives and product releases Qualifications 5+ years of experience working with web analytics, customer care analytics, or other customer experience analytics Highly proficient in SQL, Tableau, and Excel Experience in a scripting language preferred but not required Experience in defining metrics and instrumenting data tracking Ability to tell stories with data, educate effectively, and instill confidence, motivating stakeholders to act on recommendations Excellent problem-solving skills and end-to-end quantitative thinking Ability to manage multiple projects simultaneously to meet objectives and key deadlines Outstanding communications skills with both technical and non-technical colleagues Proactive and inquisitive learner... seeks out and capitalizes on opportunities for change that enhance the business, rather than reacting to circumstances Strong organization, time management and task prioritization skills

Keywords: Intuit, San Diego , Senior Business Data Analyst, Professions , Del Mar, California

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