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Senior Business Data Analyst

Company: Intuit
Location: Encinitas
Posted on: July 15, 2019

Job Description:

OVERVIEW We have an exciting opportunity on a team that is defining how we use analytics to transform customer experiences, accelerate business growth and optimize our growth efforts. We are looking for a data-driven individual with excellent analytical skills, experience in product conversion and a passion for delivering data-driven insights to join Intuits Analytics Center of Excellence for TurboTax. RESPONSIBILITIES * Partner with Product, Marketing and Customer Support leaders and the broader analytics team to enable decision support and key customer insights in the product, marketing and customer success spaces * Collaborate with stakeholders and analysts to ensure reporting solutions are scalable, repeatable, effective, and meet expectations of various stakeholders * Define, implement and standardize metrics, reports and dashboards leveraging Tableau * Provide recommendations utilizing multiple types of data, business knowledge, and strategic assumptions when data doesnt exist * Answer ad-hoc analytic questions, contribute to decision-making through opportunity sizing, and train users to self-serve standard reports leveraging Tableau * Pursue data quality, troubleshoot data validation, and see issues to resolution * Ensure data collection and data processing is optimized to provide crystal-clear visibility into the impact and value of new initiatives and product releases QUALIFICATIONS * 5+ years of experience working with web analytics, customer care analytics, or other customer experience analytics * Highly proficient in SQL, Tableau, and Excel * Experience in a scripting language preferred but not required * Experience in defining metrics and instrumenting data tracking * Ability to tell stories with data, educate effectively, and instill confidence, motivating stakeholders to act on recommendations * Excellent problem-solving skills and end-to-end quantitative thinking * Ability to manage multiple projects simultaneously to meet objectives and key deadlines * Outstanding communications skills with both technical and non-technical colleagues * Proactive and inquisitive learner... seeks out and capitalizes on opportunities for change that enhance the business, rather than reacting to circumstances * Strong organization, time management and task prioritization skills

Keywords: Intuit, San Diego , Senior Business Data Analyst, Professions , Encinitas, California

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