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Fraud Analyst I

Company: MUFG
Location: San Diego
Posted on: October 13, 2019

Job Description:

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2018) with total assets of over $2.9 trillion (106.2 (JPY) as of March 30, 2018) and 150,000 colleagues in more than 50 countries. In the U.S., we?re 13,000 strong, working together to positively impact every customer, organization, and community we serve. At Union Bank, we aim to be the premier and most-trusted West Coast bank, serving customers with high-touch, local delivery and global capabilities as we leverage our rich, 150-year history. This is all part of our inclusive, high-performing culture supported by competitive Total Rewards, including our cash balance pension plan. Join a team that?s working to fulfill its vision to be the world?s most trusted financial group.JobSummary: Responsible for reviewing newand existing customer accounts for deposit and returned item risk. Exam newaccounts for fraudulent/erroneous information, and evaluate potential losssituations. Determine on action to be taken based on predefined procedures orescalating to management for review, which may include closing the accounts,resolving client questions from branch personnel or external customers. Assistmanagement in achieving the Bank's fraud management goals by identifying andrecognizing changing patterns and techniques utilized by fraud perpetrators. ?MajorResponsibilities: 65% Analyze accounttransactions to determine if fraudulent activity is present. Investigate andevaluate fraud by contacting account holders. Limit potential loss exposure byplacing holds or card status to limit funds availability. Carryout efforts forprevention and recovery.10%Understand, record, and update case detail reportsfor all alerts received. Prepare documentation for suspicious activity reports(SAR) in accordance with federal regulations and FIU policy andprocedure.10%Interpret case management system in order to assist with customerquestions and resolve cases.10%Talks to internal and external customers in aninbound/outbound call center. Respond to inquiries received frombranch/department personnel, customers, and merchants.5%Maintain workingknowledge of all fraud related applications and products. Escalate fraud trendsto supervisors.Qualifications:Qualifications:Typically requires 2 + years ofdirect experience in fraud detection. BA/BS preferred but not required. Requireadvanced training and understanding of prevention techniques i.e. holddecisions, new account screening, working with and reporting to Security andInvestigations on check fraud-related issues, and internal tracking ofcheck-related losses using the Bank fraud related applications and products.Domestic operations experience, working knowledge of the Bank's operatingpolicies, procedures and compliance regulations. Excellent verbal and writtencommunication skills, strong analytical, problem solving, and decision makingskills. Proficient in Microsoft Office-Word, Excel, and Visio.The above statements are intended to describe the general nature and level ofwork being performed. They are not intended to be construed as an exhaustivelist of all responsibilities duties and skills required of personnel soclassified.We are proud to be an Equal Opportunity / Affirmative Action Employer andcommitted to leveraging the diverse backgrounds, perspectives, and experienceof our workforce to create opportunities for our colleagues and our business.We do not discriminate in employment decisions on the basis of any protectedcategory.A conviction is not an absolute bar to employment. Factors such as the age ofthe offense, evidence of rehabilitation, seriousness of violation, and jobrelatedness are considered in all employment decisions. Additionally, it's thebank's policy to only inquire into a candidate's criminal history after anoffer has been made. Federal law prohibits banks from employing individuals whohave been convicted of, or received a pretrial diversion for, certain offenses.

Keywords: MUFG, San Diego , Fraud Analyst I, Professions , San Diego, California

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