Thrift Store Supervisor
Company: Union Rescue Mission
Location: La Mirada
Posted on: April 1, 2026
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Job Description:
COMPANY DESCRIPTION: Union Rescue Mission (URM) is a 501(c)(3)
nonprofit organization located in the Los Angeles Metropolitan
Area. We are dedicated to serving men, women, and children
experiencing homelessness and providing comprehensive emergency and
long-term services to help them escape the dangerous streets of
Skid Row. Established in 1891, URM is now one of the largest rescue
missions of its kind in the United States and the oldest in Los
Angeles. Join us at Union Rescue Mission as we bring hope and share
the compassion of Christ to those devastated by homelessness.
THRIFT STORE SUPERVISOR POSITION SUMMARY: Under the supervision of
the Thrift Store Manager, the Supervisor is responsible for
assisting the Store Manager with all daily operations, including
merchandising, pricing, marketing, supervising, scheduling, sales
and training. In the absence of the Store Manager, this position
will assume the manager’s duties. THRIFT STORE SUPERVISOR CORE WORK
PRINCIPLE: Colossians 3:23 is the foundation of URM’s standard for
employment, “Whatever you do, work at it with all your heart, as
though you were working for the Lord and not for people.” The goal
for each employee is to enrich and sustain a humble heart attitude;
to enrich and sustain a mindset of serving others, treating them
with kindness and truth; and to enrich and sustain a zealous desire
for achieving work objectives without any ulterior motives or
agenda THRIFT STORE SUPERVISOR ESSENTIAL FUNCTIONS: Assist the
Store Manager to oversee general store operations relating to
merchandising, inventory control, training, and sales. Assist
cashiers and help in the register area, as needed. Communicate
regularly with the Store Manager about store issues. Responsible
for daily cash handling, credit card transactions and bookkeeping
including night drop deposits in the store manager's absence.
Actively engage customers on the sales floor to increase donations
and merchandise sales to ensure monthly revenue goals are met.
Provide excellent customer service by greeting and assisting
customers and donors and responding to customer
inquiries/complaints. Promote repeat business and word-of-mouth
advertising through building excellent customer relations. Ensure
employees, CLDP and volunteers are properly trained in store
operations and procedures. Ensures physical maintenance,
cleanliness and attractiveness of store and displays. Enforce and
maintain safety and all health and security policies and
procedures. Conducts tasks and other projects as assigned by the
Thrift Store Manager. Commitment to URM mission, vision, and core
values. Encourages guests in their faith and growth in Jesus
Christ. THRIFT STORE SUPERVISOR PHYSICAL DEMANDS: In general, the
following physical demands are representative of those that must be
met by an employee to successfully perform the essential functions
of this job. Reasonable accommodation(s) may be made to allow
differently abled individuals to perform the essential functions of
the job. Must be able to lift 50 lbs. Requires manual dexterity for
regular repetitive finger motion and frequently reaching, pulling,
pushing and lifting of objects and operating equipment. Requires
regular standing, walking, sitting, crouching, stooping, speaking,
hearing and seeing.? Requires ability to operate a pallet jack &
Forklift. May be exposed to handling hazardous materials such as
broken glass. THRIFT STORE SUPERVISOR WORK ENVIRONMENT: In general,
the following conditions of the work environment are representative
of those that an employee encounters while performing the essential
functions of this job. Reasonable accommodation(s) may be made to
allow differently abled individuals to perform the essential
functions of the job within the environment. This position works
predominantly indoors in a store, warehouse or dock environment all
of which are high traffic settings involving people, equipment
and/or machinery. The area is generally clean, orderly, properly
lighted, ventilated and does have constant foot traffic from
employees, volunteers, vendors and visitors. May be exposed to dust
in the performance of certain duties. Noise levels are considered
moderate to high. Requirements THRIFT STORE SUPERVISOR EXPERIENCE,
EDUCATION AND LICENSURES: High school diploma or equivalent,
required. Must have a minimum of 3 years of Thrift Store experience
or retail operations. Two years shift supervision, preferred. Must
have a valid driver’s license, a clean DMV record and the ability
to be added to the company auto policy. THRIFT STORE SUPERVISOR
KNOWLEDGE, SKILLS AND ABILITIES: Ability to communicate effectively
both verbally and in writing. Fluency in Spanish, both verbal and
written, a plus. Must have strong customer service skills. Must
have working knowledge of Microsoft Office. Must have strong
organizational skills. Must have strong time management skills.
Must be detail oriented. Must be able to multi-task in a
high-volume environment. Must be able to be an effective team
member and handle project leadership responsibility. Must be able
to occasionally travel locally. Salary Description $23.00-$26.00
(Depending on Experience)
Keywords: Union Rescue Mission, San Diego , Thrift Store Supervisor, Retail - All , La Mirada, California
