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Inside Sales Manager

Company: BIZX (now part of Slashdot Media)
Location: San Diego
Posted on: September 16, 2020

Job Description:

Slashdot Media (SDM), a rapidly growing digital marketing company, is looking to hire an experienced Inside Sales Manager for its Operations team. In this position you will be responsible for the overall training and performance of our Telemarketing teams.To ensure success in this role, you should have experience with Sales and Telemarketing, advanced managerial skills, the ability to multitask, a keen understanding of what constitutes a good call, and prior experience writing calling scripts.Responsibilities:Implement Telemarketing StrategiesCall Quality ControlScript writing and enhancementsManaging the Telemarketing TeamsSetting weekly, monthly, and quarterly quotas for agentsHandling customer escalationsMonitor performance across different teams and within teamsEstablish and present KPIsTrain Telemarketing StaffRequirements:Bachelor's Degree in Marketing, Business, Economics, Communications or a similar field2-3 years experience working as an Inside Sales Supervisor or Telesales SupervisorProven track record of meeting or exceeding quotasStrong organizational skillsAbility to perform under pressureExcellent verbal and written communication skillsExperience working with Five9 is a plus but not required

Keywords: BIZX (now part of Slashdot Media), San Diego , Inside Sales Manager, Sales , San Diego, California

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