Inbound Sales Representative

Company: Spectrum
Location: San Diego
Posted on: November 22, 2021

Job Description:

Pay and Benefits:

• Our Inbound Sales Agents earn an hourly base pay starting at $18.00 p/hr or more (based on experience), along with lucrative commissions and incentives. In total, top performers have the opportunity to earn as much as $73K-$79k annually (average targeted potential is $58K-$61K annual base + commission)
• Do you want to join a Fortune -100 company?
• Free or discounted Spectrum Cable TV, Internet, and Voice services where available
• 401K / Retirement savings plan with the opportunity for up to a 9% company match
• Best medical benefits in the industry including three medical options with prescription drug coverage, two dental options (one with orthodontia) and vision coverage with less than 30 day waiting period
• Paid Time Off (accrued vacation, personal days, sick days and paid holidays)
• Education assistance (Up to $5,250 per calendar year) and adoption/surrogacy reimbursement programsJob Description: The Spectrum Inbound Sales Representative is a sales position that requires the evaluation and discussion of the features and benefits of our products and services to upgrade new, existing, and former customers. This role will focus on establishing rapport and building value on the appropriate solution by educating our customers. Ensure customers get the best value by selling multiple customer service options, including but not limited to cable, internet, home phone and mobile.REQUIRED QUALIFICATIONS
  • One year of sales experience preferably selling Voice, Data, and Video solutions or six months internal experience as a Billing agent with demonstrated success at meeting and exceeding sales goals
  • Ability to apply appropriate sales techniques and demonstrate sustained achievement of stated sales goals
  • Ability to conduct a needs analysis (consultative approach), overcome objections, develop a strong sales pitch and effectively close sales
  • Ability to show proper judgement and initiative
  • Strong working knowledge of cable communications products and services to include video (TV), data (internet), voice (telephone) and mobile
  • Familiarity with billing systems
  • Strong computer skills
  • Ability to respond to customer inquiries in a timely manner
  • Problem solver, likes challenges, goal oriented, ambitious, determined and self-confident
  • Excellent verbal, written and interpersonal communication skills
  • Ability to communicate in a clear, professional manner
  • Multitask effectivelyEducationHigh school diploma or equivalent (required)Related Work Experience
    • Customer service/call center - 1 year experience
    • 1 year sales experience (or 3 mos demonstrated sales success in a Spectrum position)Job Type: Full-timePay: $49,000.00 - $79,000.00 per yearBenefits:
      • 401(k)
      • 401(k) matching
      • Dental insurance
      • Disability insurance
      • Employee discount
      • Flexible spending account
      • Health insurance
      • Health savings account
      • Life insurance
      • Paid time off
      • Paid training
      • Tuition reimbursement
      • Vision insuranceSchedule:
        • 8 hour shift
        • Weekend availabilitySupplemental Pay:
          • Commission payCOVID-19 considerations:All Non-Vaccinated Employees required to wear a mask and take daily temperature checksAbility to commute/relocate:
            • San Diego, CA 92121: Reliably commute or planning to relocate before starting work (Preferred)Experience:
              • Customer service: 1 year (Preferred)Work Location: One location

Keywords: Spectrum, San Diego , Inbound Sales Representative, Sales , San Diego, California