Sales Operations Representative - Remote
Company: UnitedHealth Group
Location: San Diego
Posted on: June 24, 2022
Job Description:
You'll enjoy the flexibility to telecommute* from anywhere
within the U.S. as you take on some tough challenges. Welcome to
one of the toughest and most fulfilling ways to help people,
including yourself. We offer the latest tools, most intensive
training program in the industry and nearly limitless opportunities
for advancement. Join us and start doing your life's best work.SM
Responsibilities of the Sales Operations Specialist include the
creation, analyzing and updating of Excel spreadsheets and
contracting licensed Sales Agents with the appropriate insurance
carriers. This role acts as the liaison between the Sales Agents
and the Sales Manager to ensure critical updates and all required
communications are distributed to these partners. Additional
responsibilities include scheduling meetings, answering telephones
and processing expense reimbursements. - Duties include working
closely with sales and other functional leaders to develop and
maintain the operational infrastructure supporting sales and sales
leadership. This position is full-time. Employees are required to
work our normal business hours of 8:00am - 5:00pm. It may be
necessary, given the business need, to work occasional overtime or
weekends. *All Telecommuters will be required to adhere to
UnitedHealth Group's Telecommuter Policy. Primary
Responsibilities:
- Process 51 - 100 quote requests as assigned in the inventory
tracking system
- Review documents and market reference tools to create a 51 -
100 Fully Insured and / or Self - funded quotes
- Work with internal and external contacts to gather missing
information and clarify data that was submitted
- Use appropriate quoting system to process quotes for 51 - 100
non-Community rated business and All Savers quotes, as required by
markets
- Work with Underwriting and Underwriting tools to provide
underwritten rates
- Manage Specialty Rate Bank, as required
- Process 51 - 100 Sold Case Submissions, as assigned in
inventory system using outlined policies and procedures on OneNote,
to follow market nuances
- Work closely with AE, Broker, and Case Installation team to get
a case through contract issuance
- Manage data, including a personal email box and shared
folders
- Work in multiple applications including Microsoft Excel,
Solaris, VRT, Word, WITT, and pricing tools
- Work within required timelines and expectations
- Adherence to productivity metrics
- Flexibility to work other operational roles during certain
times of the year
- Multi-task many responsibilities, that may or may not be
related, through thoughtful prioritization and documentation You'll
be rewarded and recognized for your performance in an environment
that will challenge you and give you clear direction on what it
takes to succeed in your role as well as provide development for
other roles you may be interested in. Required Qualifications:
- High School Diploma / GED (or higher) or equivalent work
experience
- Experience with Microsoft Word, Microsoft Excel, and Microsoft
Outlook (ability to filter and sort through documents,
spreadsheets, compose and respond to email) Preferred
Qualifications:
- 1+ years of experience with healthcare Insurance experience or
medical experience
- Experience working with Sales Operations teams in small
businesses (1 - 100 employees)
- Experience using all Microsoft applications including Microsoft
Visio, Microsoft SharePoint (ability to create a document and basic
navigation through application) Soft Skills:
- Diplomatic with strong negotiation and resolution skills
- Effective interpersonal and communication skills, both written
and verbal
- Demonstrated ability to assist with focusing activities on a
strategic direction and achieve targets / goals
- Energetic, self - motivated, and high commitment to drive to
results in a challenging, fast - paced environment
- Demonstrated ability to meet commitments, build consensus,
negotiate resolutions, and garner respect from other teams and
individuals Telecommuting Requirements:
- Required to have a dedicated work area established that is
separated from other living areas and provides information
privacy
- Ability to keep all company sensitive documents secure (if
applicable)
- Must live in a location that can receive a UnitedHealth Group
approved high-speed internet connection or leverage an existing
high-speed internet service UnitedHealth Group requires all new
hires and employees to report their COVID-19 vaccination status.
Military & Veterans find your next mission: We know your background
and experience is different and we like that. UnitedHealth Group
values the skills, experience and dedication that serving in the
military demands. In fact, many of the values defined in the
service mirror what the UnitedHealth Group culture holds true:
Integrity, Compassion, Relationships, Innovation and Performance.
Whether you are looking to transition from active duty to a
civilian career, or are an experienced veteran or spouse, we want
to help guide your career journey. Learn more at Learn how Teresa,
a Senior Quality Analyst, -works with -military veterans and
ensures they receive the best benefits and experience possible. -
Careers at UnitedHealthcare Employer & Individual. We all want to
make a difference with the work we do. Sometimes we're presented
with an opportunity to make a difference on a scale we couldn't
imagine. Here, you get that opportunity every day. As a member of
one of our elite teams, you'll provide the ideas and solutions that
help nearly 25 million customers live healthier lives. You'll help
write the next chapter in the history of healthcare. And you'll
find a wealth of open doors and career paths that will take you as
far as you want to go. Go further. This is your life's best work.SM
Colorado, Connecticut or Nevada Residents Only: The salary range
for Colorado residents is $15.00 to $25.19. The salary range for
Connecticut / Nevada residents is $15.77 to $27.79. Pay is based on
several factors including but not limited to education, work
experience, certifications, etc. In addition to your salary,
UnitedHealth Group offers benefits such as, a comprehensive
benefits package, incentive and recognition programs, equity stock
purchase and 401k contribution (all benefits are subject to
eligibility requirements). No matter where or when you begin a
career with UnitedHealth Group, you'll find a far-reaching choice
of benefits and incentives. Diversity creates a healthier
atmosphere: UnitedHealth Group is an Equal Employment Opportunity /
Affirmative Action employer, and all qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, age, national origin, protected veteran status,
disability status, sexual orientation, gender identity or
expression, marital status, genetic information, or any other
characteristic protected by law. UnitedHealth Group is a drug -
free workplace. Candidates are required to pass a drug test before
beginning employment. Keywords: #RPO, #YELLOW
Keywords: UnitedHealth Group, San Diego , Sales Operations Representative - Remote, Sales , San Diego, California
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