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Sr Sales Manager- MarBrisa

Company: Hilton Grand Vacations
Location: Carlsbad
Posted on: August 6, 2022

Job Description:

Job Description What will I be doing?
HGV now offers Day One Team Member Benefits!!
There s somethin g truly fun and superb about Hilton Grand Vacations. The foundation of our way of life has been about making memorable experiences and a positive impact within our industry and the communities in which we live and thrive. Our Team Members are what make the difference in their efforts. It is their talent, passion, and dedication to our brand that has energized the success of Hilton Grand Vacations!

Responsible to support the Sr. Director in the development, direction and leadership of the sales team to achieve the Region s central initiatives and to meet and exceed sales targets, while maintaining inventory balance.

  • Partners with IH SSM. Effectively coaches, develops, empowers, measures, monitors and mentors Sales Managers, Sales Leaders and all other sales team members with the focus to exceed revenue targets.
  • Directly responsible for the management and development of Sales Managers and Sales Leaders to include the development of training to close sales more efficiently. Effectively onboard Sales Leaders, Interims and Auxiliaries.
  • Working in conjunction with the Sales Training Department and upper Sales Management to coordinate and execute any sales training including but not limited to ambassadorship sessions, group training and one on one developmental mentor. Supports sales front desk with all daily interactions, including limiting all interaction with SE s. Monitors and ensures sales line rotations are accurately handled
  • Partner with the Sr. Director of Sales to help prepare an effective schedule for sales management and sales executives on a monthly basis.
  • Continuously walks the sales floor to ensure accurate coverage of Sales Leaders for all Sales Executives Ensures Sales Center is in pristine condition daily; Motivates sales team to drive revenue results, Assists in closing sales when needed.
  • Fully understands company rules and regulations on all property upgrades and reloads; SARS, Vesting Guidelines (including Trusts and Corporations), like for like upgrades, reloads, new owners, guidelines for GI, upgrade fees, upgrade prices and promotions, interest rates, finance guidelines, underwriting guidelines, property codes, inventory codes, split contracts, Elite qualifications and Elite discounts, etc.
  • Conducts vital and annual sales rides and reviews with Sales Leaders and Sales Executives to ensure the 13 steps of the sales process are being followed.
  • Meets with designated teams regularly for mentorship, coaching and goal assessment.
  • Conducts motivational meaningful morning sales meetings.
  • Closes sales when vital to support NOG sales targets.
  • Ensures team member conflict is managed calmly and in a professional manner. Clearly knows when to partner with Sales Management or Team Member Relations for assistance with team member issues.
  • Participates in the interview process and selection of team members.
  • Ensures minimum performance reviews are executed in a timely manner.
  • Ensures that sales are completed properly and accurately for submission to Contracts department.
  • Closes sales for Sales Executives in accordance with current sales and contract policies in an outstanding fashion.
  • Fully understands the sales policies and procedures and leads the sales team accordingly.
  • Follow up with all sales business to improve conversion of pending business and ensure anti-rescission measures.
  • Provides feedback and ideas to the SDOS regarding strategy to ensure that monthly metrics are exceeded.
  • Capable to lead the sales operation in the absence of the Sr. Director of Sales.

    Qualifications Outstanding Candidates we are looking for: High School Diploma

    Minimum 5 years of experience in timeshare sales.

    Shown ability to respond effectively and resolve customer problems.

    Demonstrated ability to hold self and employees accountable for their actions.

    Skilled in using appropriate interpersonal styles and techniques to reduce conflict between people.

    Strong verbal and written communication skills.

    Validated ability to change priorities and direction, and effectively lead a team through change.

    Skilled in developing relationships with a wide variety of people.

    Solid experience in providing guidance and feedback to help employees strengthen knowledge and skills.

    Proven track record to maintain focus, positivity and composure under pressure.

    Strong solid understanding of Microsoft Office.

    Preferred Qualifications:

    Bachelor's Degree

    We are an equal opportunity employer and value diversity at our company. We prohibit discrimination based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.

    We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Keywords: Hilton Grand Vacations, San Diego , Sr Sales Manager- MarBrisa, Sales , Carlsbad, California

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