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Customer Service Representative

Company: Spectrum Insurance Service
Location: La Jolla
Posted on: March 20, 2023

Job Description:

Customer Service Representative/Administrative Assistant
Company: Spectrum Commercial Insurance Brokers
Location: San Diego, CA

Job Description:

We are seeking a highly motivated and organized individual to join our team as a Customer Service Representative/Administrative Assistant. The ideal candidate will have experience in customer service and be comfortable with administrative tasks. The role requires strong communication skills, a positive attitude, and the ability to work well in a fast-paced environment.

  • Respond to customer inquiries via phone, email, and in-person
  • Resolve customer complaints and issues in a timely and professional manner
  • Data entry and maintenance of customer information in our CRM system
  • Assist with scheduling appointments and maintaining calendars
  • Perform general administrative tasks as needed
  • Provide excellent customer service to our clients and help maintain positive relationships
  • Insurance Industry experience is a requirement
  • Bilingual in Spanish is a plus but not required Qualifications:
    • Minimum of 2 years experience in customer service
    • Strong communication and organizational skills
    • Ability to multitask and prioritize effectively
    • Proficient in Microsoft Office and web-based CRM systems
    • High school diploma or equivalent; college degree preferred
    • Insurance industry experience a requirement We offer a competitive salary and a positive work-life balance. If you are passionate about providing excellent customer service and are looking for a challenging and rewarding opportunity, please apply today!
      Spectrum Commercial Insurance Brokers is an equal opportunity employer and welcomes applications from all qualified individuals.

Keywords: Spectrum Insurance Service, San Diego , Customer Service Representative, Sales , La Jolla, California

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