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Cust Service Rep

Company: Adecco USA
Location: San Diego
Posted on: May 28, 2023

Job Description:

Adecco is currently assisting a local client in their search to fill a Customer Service Representative Location in Remote!

FULLY REMOTE Located only in Southern California Orange County, Riverside County, and South Bay/LA county regions. Not accepting out-of-state candidates at this time

Pay: $20.00 per hour

Shift: Monday to Friday 8:30 am to 05:00 pm

Responsibilities for thisCustomer Service Representative position include but are not limited to:

  • Answer 60-70 Inbound Calls daily
  • Resolve Member/Provider Inquiries
  • Provide Claims disposition
  • Provide Authorization status
  • Master internal department workflow processes
  • Ability to demonstrate Empathy/Compassion

    Qualifications for thisCustomer Service Representative position:

  • Healthcare experience working within a call center environment
  • Claims knowledge
  • Eligibility
  • Risk-payment methodologies (FFS vs CAP)
  • Ability to attain quality call outcomes - provide 5-star service
  • Bilingual Spanish, Vietnamese, Farsi, Korean, and Chinese preferred (any or all)
  • Dependable/Reliable

    Why work for Adecco?
  • Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401k plan.
  • Weekly pay
  • Our program provides employees the flexibility to choose the type of coverage that meets their individual needs.
  • Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria

    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records

    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records

Keywords: Adecco USA, San Diego , Cust Service Rep, Sales , San Diego, California

Click here to apply!

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