Cust Service Rep

Company: Adecco USA
Location: San Diego
Posted on: May 28, 2023

Job Description:

Adecco is currently assisting a local client in their search to fill a Customer Service Representative Location in Remote!

FULLY REMOTE Located only in Southern California Orange County, Riverside County, and South Bay/LA county regions. Not accepting out-of-state candidates at this time

Pay: $20.00 per hour

Shift: Monday to Friday 8:30 am to 05:00 pm

Responsibilities for thisCustomer Service Representative position include but are not limited to:

• Answer 60-70 Inbound Calls daily
• Resolve Member/Provider Inquiries
• Provide Claims disposition
• Provide Authorization status
• Master internal department workflow processes
• Ability to demonstrate Empathy/Compassion
  
  Qualifications for thisCustomer Service Representative position:
  
  
• Healthcare experience working within a call center environment
• Claims knowledge
• Eligibility
• Risk-payment methodologies (FFS vs CAP)
• Ability to attain quality call outcomes - provide 5-star service
• Bilingual Spanish, Vietnamese, Farsi, Korean, and Chinese preferred (any or all)
• Dependable/Reliable
  
  Why work for Adecco?
  
• Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401k plan.
• Weekly pay
• Our program provides employees the flexibility to choose the type of coverage that meets their individual needs.
• Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria
  
  Equal Opportunity Employer/Veterans/Disabled
  
  To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy
  
  The Company will consider qualified applicants with arrest and conviction records
  
  Equal Opportunity Employer/Veterans/Disabled
  
  To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy
  
  The Company will consider qualified applicants with arrest and conviction records

Keywords: Adecco USA, San Diego , Cust Service Rep, Sales , San Diego, California