Customer Service Representative

Company: Newport Meat Company
Location: Irvine
Posted on: June 24, 2025

Job Description:

JOB SUMMARY This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible. Full-Time Onsite in Irvine CA 92606 schedule - Mon - Fri / 8:00am - 5:00pm RESPONSIBILITIES - Answer all incoming concerns/needs from all customers - Key pick-up request, Handle transportation/routing on delivery questions - Process will-call orders - Provide customers with invoice copies. - Process credits - Maintaining Call list - Monitor orders before the cut-off - Communicate regularly with the AE (account executives) and customers. - Manage the same-day deliveries for OPCO (operating company) - Perform other duties as directed by Supervisor. QUALIFICATIONS Education - High school diploma or equivalent. Experience - 1 year prior outside foodservice sales coordination or customer support experience - Preferred: Previous call center experience Professional Skills - Strong telephone communication skills - Able to work in a fast pace environment - Ability to sit and work at a PC for extended periods - Proficient in MS Office LI-GR1 LI-ONSITE

Keywords: Newport Meat Company, San Diego , Customer Service Representative, Sales , Irvine, California