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Customer Service Representative

Company: Advanced Rehabilitation Technologies
Location: San Diego
Posted on: January 14, 2018

Job Description:

Job DescriptionWe are seeking a Customer Service Representative (in-house, telephonic only) to join our team! You will be responsible for contacting (post sale) and assisting customers by providing product and service information and resolving customer issues if any.

Responsibilities:

  • Handle customer, contacts, inquiries. and complaints
  • Provide information regarding company products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records, based upon interactions with the customer
  • Develop and maintain a knowledge base of the evolving products and services​Qualifications:
    • Previous experience in customer service, sales, or other related fields is not required
    • Ability to build rapport with clients is essential
    • Ability to prioritize is necessary
    • Positive attitude and professional demeanor
    • Excellent verbal communication skills

      Keywords: Advanced Rehabilitation Technologies, San Diego, Customer Service Representative, Sales, San Diego, California

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